Bilingual Youth Worker_JOR

National Youth Advocate Program; Madison (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

33 paid days off each year

Healthcare benefits for you and your family

Pet insurance

Mileage reimbursement

Training and education assistance

Job summary

The National Youth Advocate Program in Madison, WI is seeking individuals to work with youth in a supportive environment. Ideal candidates will have a High School Diploma or GED, excellent interpersonal skills, and the ability to engage effectively with minors.

Responsibilities include providing a caring atmosphere for youth, training completion, and maintaining positive relationships. Benefits include paid days off, healthcare, mileage reimbursement, and a retirement plan.

Qualifications

• High School Diploma or GED equivalent.
• Excellent interpersonal and communication skills.
• Flexibility and adaptability to work in a dynamic environment.
• Must have a valid driver’s license and reliable transportation.

Responsibilities

• Interact with youth to develop supportive relationships.
• Provide a safe atmosphere for youth.
• Complete relevant training and documentation timely.
• Report any problems to the Out of School Coordinator.

Skills

Interpersonal skills

Communication skills

Bilingual English/Spanish

Organizational skills

Customer service

Problem-solving skills

Education

High School Diploma or GED

Tools

Microsoft Office (Excel, Word)

Job description

Job Details

Job Location: Madison, WI 53704

Education Level: High School

Job Category: Nonprofit – Social Services

Working at NYAP

Benefits

• 33 paid days off each year (11 holidays + 22 days PTO)
• Healthcare benefits for you and your family
• Pet insurance that provides discounts and reimbursements
• Competitive salaries and benefits including a 401(k), summer hours off (half‑day Fridays and work anniversary trips)
• Mileage reimbursement, phone allowance, student loan repayment assistance, CEU’s and ongoing trainings/education

Responsibilities

• Perform all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies.
• Interact with the youth to develop a trusting, supportive relationship while assisting the youth in achieving identified goals.
• Provide youth with the appropriate leadership during the program.
• Provide a warm, caring and safe atmosphere for youth.
• Perform other duties as assigned.
• Report any problems which arise to the Out of School Coordinator.
• Responsible for all activity and room preparations for the program.
• Complete all relevant training on a timely basis as required by state, contract, and/or licensing agency standards.
• Complete all required documentation in a timely manner.
• Maintain a positive attitude toward all youth, co‑workers, families and others involved with the program.

Minimum Qualifications

• High School Diploma or GED equivalent.
• Excellent interpersonal and communication skills, with the ability to engage and interact effectively with minors.
• Patience, empathy, and the ability to provide emotional support to minors as they navigate various developmental stages.
• Flexibility and adaptability to work in a dynamic and fast‑paced environment.
• Previous experience and proficiency in the use of various office machines, including computers.
• Proficiency with Microsoft Office, including Excel and Word.
• Bilingual English/Spanish fluency.
• Must have a valid driver’s license, reliable transportation, automotive insurance, and a good driving record.
• Minimum automobile insurance coverage of $100,000/300,000 bodily injury liability.
• Proficient use of desktop and laptop computers, internet search, people management programs, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs.
• 21 years of age, valid driver’s license.

Other Skills

• Excellent customer service and communication skills.
• Sensitivity to cultural diversity.
• Enthusiastic self‑starter.
• Excellent oral and written communication skills.
• Strong organizational and administrative skills.
• Effective problem‑solving and decision‑making skills.
• Works well independently and as a team member.

Physical Demands

• Use of manual dexterity, tactile, visual, and audio acuity.
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
• Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Equal Employment Opportunity

We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.