Bilingual Youth Transportation Specialist

National Youth Advocate Program; Roselle (IL); On-site; USD 41,400 - 50,600; Full time

Benefits offered by this job

33 paid days off each year

Healthcare Benefits

Mileage Reimbursement

Phone Allowance

Job summary

The National Youth Advocate Program is seeking a full-time position based in Roselle, IL, focused on supporting at-risk youth through transportation and coordination of appointments.

The ideal candidate will have a high school diploma, be bilingual in English and Spanish, and hold a valid driver's license. Responsibilities include coordinating transport and ensuring vehicle maintenance while providing support in diverse situations.

Benefits include extensive paid time off, healthcare options, and various reimbursements.

Qualifications

• Experience working with at-risk youth.
• Bilingual English/Spanish fluency required.
• Valid driver's license and reliable transportation.

Responsibilities

• Must be able to travel out of state up to 40%-50% for reunification efforts.
• Coordinates transportation for youth to appointments.
• Ensures daily cleanliness and upkeep of assigned vehicles.

Skills

Bilingual English/Spanish fluency

Excellent time management

Excellent written and oral communication skills

Experience working with at-risk youth

Sensitivity to cultural diversity

Education

High school diploma or GED

Tools

Desktop and laptop computers

Smartphones and tablets

Job description

Job Details

Location: Roselle, IL 60172
Position Type: Full Time
Education Level: High School
Salary Range: $46,000.00 - $46,000.00 per year
Job Category: Nonprofit - Social Services
Working At: NYAP

Benefits

• 33 paid days off each year (11 holidays + 22 days PTO)
• Healthcare Benefits for you and your family
• Pet insurance providing discounts and reimbursements
• Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!)
• Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU’s and ongoing trainings/education

Responsibilities

• Must be able to travel out of state up to 40%-50% for reunification efforts.
• Performs all work in a manner consistent with the National Youth Advocate Program’s Mission, Values and Philosophies.
• Coordinates transportation including organizing and navigating travel destinations, physically escorting, and supervising youth while in transit to scheduled and emergency appointments.
• Coordinates medical transport with Charge Nurse.
• Coordinates clinical transport with clinical staff.
• Coordinates reunification transport with team.
• Tracks and assigns all doctor appointments via supervisors; attends weekly supervisor meeting.
• Maintains a daily roster of times, dates, destinations, transporters and length of transport.
• Provides documentation of all missed appointments or unusual events to the Management Team.
• Tracks and schedules all group outings weekly via transportation outing schedule.
• Maintains cell phone numbers of staff on transport.
• Ensures daily cleanliness and upkeep of all vehicles assigned to the campus – includes inspecting for cleanliness, damage, proper equipment and safe operation of vehicle.
• Ensures vehicles are properly fueled.
• Maintains security over the vehicles and keys.
• Reports vehicle needs and damage to maintenance and tracks all vehicle issues in regard to repair.
• Maintains notebooks – includes inspecting logs for completion and accuracy.
• Provides safety training to all new hires every three weeks.
• Collects and tracks all safety checklist sheets and provides weekly report.
• The supervision and transport of youth requires prolonged periods of walking and standing and physical agility; may be required to run and climb flights of stairs.
• Must be able to participate in physical interventions with youth when necessary.
• Must frequently lift and or move up to 50 pounds and occasionally lift and or move more than 100 pounds.
• Will be required to complete Crisis Prevention Institute (CPI) and CPR training.
• Schedule will vary depending on transport needs; flexibility is needed.
• Other duties may be assigned.

Minimum Qualifications

• High school diploma or GED.
• Experience working with at‑risk youth.
• Bilingual English/Spanish fluency required.
• Excellent time management and organization skills.
• Excellent written and oral communication skills.
• Applicants are required to pass an agility and strength evaluation.
• Must have a valid driver’s license, reliable transportation, automotive insurance, and a good driving record.
• Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines, and photocopiers, as well as software including word processing, spreadsheet, and database programs.
• Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage.
• 21 years of age, valid state driver’s license, reliable personal vehicle, and a good driving record.

Other Skills

• Excellent customer service and communication skills.
• Sensitivity to cultural diversity.
• Enthusiastic self‑starter.
• Works well independently and as a team member.
• Follows team concept and supports agency goals, colleagues, and ORR liaisons; demonstrates respect and sensitivity to persons from diverse backgrounds.

Physical Demands

• Use of manual dexterity, tactile, visual, and audio acuity.
• Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications.
• Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
• Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.