Bilingual Youth Transportation Specialist

National Youth Advocate Program; Chicago (IL); On-site; USD 41,400 - 50,600; Full time

Benefits offered by this job

33 paid days off

Healthcare benefits

401(k)

Phone allowance

Job summary

The National Youth Advocate Program is seeking a full-time position based in Chicago, IL. The role involves coordinating transportation for youth, maintaining vehicles, and ensuring safety during transit. Candidates must have a high school diploma or GED, be bilingual in English and Spanish, and possess excellent organizational skills.

Benefits include generous paid time off, healthcare, and various allowances. Join us in making a vital impact in the lives of at-risk youth and their families.

Qualifications

• Experience working with at-risk youth.
• Applicants are required to pass an agility and strength evaluation.
• Must have a valid driver’s license and a good driving record.

Responsibilities

• Travel out of state up to 40%-50% for reunification efforts.
• Coordinate transportation for youth to appointments.
• Maintain cleanliness and security of vehicles.

Skills

Bilingual English/Spanish fluency

Excellent time management

Excellent written and oral communication

Customer service skills

Ability to work independently and as part of a team

Education

High school diploma or GED

Tools

Desktop and laptop computers

Smartphones and tablets

Job description

Job Details

Job Location: Chicago, IL 60622

Position Type: Full Time

Education Level: High School

Salary Range: $46,000.00 - $46,000.00 per year

Job Category: Nonprofit - Social Services

Working At NYAP

Overview

NYAP’s commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.

Benefits include 33 paid days off each year (11 holidays + 22 days PTO), healthcare benefits for you and your family, pet insurance discounts, a 401(k), summer hours off, mileage reimbursement, phone allowance, student loan repayment assistance, CEUs and ongoing trainings/education.

Responsibilities

• Must be able to travel out of state up to 40%-50% for reunification efforts.
• Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values and philosophies.
• Coordinate transportation including organizing and navigating travel destinations, physically escorting youth, and supervising them while in transit to scheduled and emergency appointments.
• Coordinate medical transport with Charge Nurse, clinical transport with clinical staff, and reunification transport with the team.
• Track and assign all doctor appointments via supervisors—attend weekly supervisor meetings.
• Maintain a daily roster of times, dates, destinations, transporters and length of transport.
• Provide documentation of all missed appointments or unusual events to the Management Team.
• Track and schedule all group outings weekly via transportation outing schedule.
• Maintain cell phone numbers of staff on transport.
• Ensure daily cleanliness and upkeep of all vehicles assigned—inspect for cleanliness, damage, proper equipment and safe operation.
• Ensure vehicles are properly fueled.
• Maintain security over the vehicles and keys.
• Report vehicle needs and damage to maintenance and track all vehicle issues in regard to repair.
• Maintain notebooks—inspect logs for completion and accuracy.
• Provide safety training to all new hires every three weeks.
• Collect and track all safety checklist sheets and provide weekly report.
• Supervise and transport youth, which requires prolonged periods of walking, standing and physical agility; may be required to run, climb flights of stairs and participate in physical interventions.
• Frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.
• Complete Crisis Prevention Institute (CPI) and CPR training.
• Work schedule may vary depending on transport needs; flexibility is required.
• Other duties may be assigned.

Minimum Qualifications

• High school diploma or GED.
• Experience working with at‑risk youth.
• Bilingual English/Spanish fluency is required.
• Excellent time management and organization skills.
• Excellent written and oral communication skills.
• Applicants are required to pass an agility and strength evaluation.
• Must have a valid driver’s license, reliable transportation, automotive insurance, and a good driving record.
• Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers, as well as software including word processing, spreadsheet, and database programs.
• Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage.
• 21 years of age, valid state driver’s license, reliable personal vehicle, and a good driving record.

Other Skills

• Excellent customer service and communication skills.
• Sensitivity to cultural diversity.
• Enthusiastic self‑starter.
• Works well independently and as a team member.
• Can follow a team concept and support agency goals, colleagues and ORR liaisons.
• Can effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, gender, sexual identity, disability, religious and racial backgrounds.

Physical Demands

• Use of manual dexterity, tactile, visual and audio acuity.
• Use of repetitive motion, prolonged periods of sitting and standing and sustained visual and mental applications.
• Occasional lifting (up to 25 pounds), bending, pulling and carrying.
• Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Equal Opportunity Employer

We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About NYAP

National Youth Advocate Program has been serving communities and clients since 1978 and continues to grow each year. We offer unique and personalized services for families and individuals in Prevention/Intervention, Positive Youth Development, Out‑of‑Home‑Placement and Reunification/Permanency.

How to Apply

We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth and families.