Bilingual Workers’ Compensation Claims Administrator

EDS Service Solutions, LLC; Dunwoody (GA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Benefits package available to eligible

Career growth opportunities

Comprehensive training and development

Supportive team environment

Job summary

EDS Service Solutions in Atlanta, GA is seeking a Workers’ Compensation Claims Administrative Assistant to join our Risk Management team. This role focuses on accurate data entry, organized file management, and timely processing of claims.

You will coordinate with employees, insurance carriers, medical providers, and third-party administrators, while maintaining confidentiality and compliance. A detail-oriented, organized candidate will excel.

Qualifications

• 2+ years of experience in administrative support, data entry, claims administration, or related office environment.
• Strong data entry skills with a high level of accuracy.
• Exceptional attention to detail and organizational skills.
• Proficiency with Microsoft Office, particularly Excel, Outlook, and Word.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to handle confidential and sensitive information professionally.
• Familiarity with electronic document management and recordkeeping systems.
• High School Diploma or GED required; Associate’s degree is a plus.

Responsibilities

• Accurately enter and maintain workers’ compensation claim information in company databases and claims management systems.
• Review claim documentation for completeness, accuracy, and required information.
• Organize, scan, upload, and maintain electronic claim files and supporting documentation.
• Track claim status, deadlines, outstanding items, and required follow-up actions.
• Maintain accurate records while following company policies and confidentiality requirements.
• Process incoming correspondence, medical reports, invoices, and other claim-related documentation.
• Prepare claim packets, reports, and supporting documentation for management review.
• Generate reports and assist with audits and compliance requests.
• Communicate professionally with employees, supervisors, insurance carriers, medical providers, and third-party administrators.
• Coordinate information throughout the claims process to help keep cases moving efficiently.
• Handle confidential and sensitive information with professionalism and discretion.
• Manage filing, email correspondence, scheduling, document organization, and general administrative tasks.

Skills

Data entry

Organizational skills

Attention to detail

Written and verbal communication

Multitasking

Confidential information handling

Electronic document management

Education

High School Diploma or GED

Associate’s degree (preferred)

Tools

Microsoft Office (Excel, Outlook, Word)

Job description

EDS Service Solutions in Atlanta, GA is seeking a Workers’ Compensation Claims Administrative Assistant to join our Risk Management team. This role focuses on accurate data entry, organized file management, and timely processing of claims.

You will coordinate with employees, insurance carriers, medical providers, and third-party administrators, while maintaining confidentiality and compliance. A detail-oriented, organized candidate will excel.