Bilingual Wireless Sales Advocate (English/Spanish)

Mobilelink USA; Mount Airy, High Point, Winston-Salem (NC, NC, NC); On-site; USD 25,000 - 50,000; Full time

Benefits offered by this job

PTO after 90 days

Dental Insurance

Health Insurance

Vision Insurance

Company-paid Life Insurance

Job summary

Mobilelink USA in Mount Airy, NC is seeking a Bilingual Sales Advocate to join our Cricket Wireless stores. This role offers full-time or part-time hours, a base salary plus commission, and the chance to grow through a defined career path while delivering exceptional customer service.

You will help customers find the right wireless solutions, represent Cricket with professionalism, and participate in store operations and occasional community events.

Qualifications

• Must be fluent in two or more languages; English and Spanish.
• Clear communication skills—attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity.
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Must live within 30 minutes of home store location with flexibility to work at multiple locations within a district.
• Must have reliable transportation to the location.

Responsibilities

• Provide extraordinary customer service by understanding customer needs.
• Build value by offering tailored solutions.
• Represent the Cricket brand with professionalism and courtesy.
• Assist store leaders with store operations and duties.
• Achieve sales goals and KPIs, including potential bonuses.
• Participate in outside sales events, community engagements, or promotional activities as needed.

Skills

Bilingual (English/Spanish)

Customer service

Communication skills

Retail sales

Job description

Mobilelink USA in Mount Airy, NC is seeking a Bilingual Sales Advocate to join our Cricket Wireless stores. This role offers full-time or part-time hours, a base salary plus commission, and the chance to grow through a defined career path while delivering exceptional customer service.

You will help customers find the right wireless solutions, represent Cricket with professionalism, and participate in store operations and occasional community events.