Bilingual Wireless Sales Advocate (English/Spanish)

Mobilelink USA; Abilene (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

PTO after 90 days

Dental Insurance

Health Insurance

Vision Insurance

Life Insurance

Job summary

Mobilelink in Abilene, TX is seeking a bilingual Sales Advocate to join Cricket Wireless as a Store Sales specialist. You will deliver exceptional customer service, understand customer needs, and offer tailored solutions while representing Cricket with professionalism.

Fluency in English and Spanish, solid communication, and a background in retail sales are highly valued. You must be 18+, able to work at least 32 hours weekly including evenings and weekends, with reliable transportation and a PC.

Qualifications

• Must be fluent in two or more languages. This specific position requires English and Spanish.
• Clear communication skills- Attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong Social Media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

Responsibilities

• Provide extraordinary customer service by being compassionate towards and understanding their needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
• Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
• As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.
• Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.

Skills

Bilingual (English & Spanish)

Customer service

Communication skills

Sales experience

Problem solving

Technology aptitude

Tools

Personal computer (PC)

Job description

Mobilelink in Abilene, TX is seeking a bilingual Sales Advocate to join Cricket Wireless as a Store Sales specialist. You will deliver exceptional customer service, understand customer needs, and offer tailored solutions while representing Cricket with professionalism.

Fluency in English and Spanish, solid communication, and a background in retail sales are highly valued. You must be 18+, able to work at least 32 hours weekly including evenings and weekends, with reliable transportation and a PC.