Bilingual Vocational Rehabilitation Case Coordinator

Illinoiscomptroller; Chicago (IL); On-site; USD 49,000 - 65,000; Full time

Job summary

The Division of Rehabilitation Services within the Illinois Department of Human Services seeks a Vocational Rehabilitation Case Coordinator (UMP) to manage client case records and support counselors in Chicago.

This union position requires at least a high school diploma, two years of clerical experience, and ability to speak, read, and write Spanish. The role includes coordinating filings, assisting applicants, and working with the office staff in person.

Qualifications

• Requires ability to speak, read, and write Spanish at a colloquial skill level.
• Requires two years of clerical related experience demonstrating keyboarding accuracy.
• Requires knowledge of basic office procedures and records management.

Responsibilities

• Serves as a Vocational Rehabilitation Case Coordinator.
• Meets with counselors to review case management activities and problems.
• Assists applicants and participants with understanding program rules and eligibility.
• Triages incoming mail, email, calls, and appointments and supports staff.

Skills

Spanish language proficiency

Clerical experience

Education

High school diploma or equivalent

Job description

The Division of Rehabilitation Services within the Illinois Department of Human Services seeks a Vocational Rehabilitation Case Coordinator (UMP) to manage client case records and support counselors in Chicago.

This union position requires at least a high school diploma, two years of clerical experience, and ability to speak, read, and write Spanish. The role includes coordinating filings, assisting applicants, and working with the office staff in person.