Bilingual Visitation Counselor

Seneca-Family-of-Agencies; San Jose (CA); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision, chiropractic,

Mental health benefits

PTO and paid holidays

403b retirement plan

Employer-paid EAP

Debt-free scholarships

Job summary

Seneca Family of Agencies is seeking a Bilingual Visitation Counselor to support families on their journey toward reunification. You will supervise visits, document observations, and help caregivers build confidence and connections with their children.

Every interaction contributes to stronger families and better long-term outcomes. The role requires a Bachelor’s or equivalent experience, bilingual Spanish proficiency, a valid driver's license, and flexibility to work evenings and weekends.

Qualifications

• Education requirements include a Bachelor’s degree OR an Associate degree or equivalent with 1 year of relevant work experience OR a high school diploma/GED with 2 years of relevant work experience.
• Bilingual Spanish skill set and ability to pass a language proficiency exam.
• Flexible schedule with evenings and weekends as needed.
• At least 21 years of age, valid driver’s license, clean driving record, and insurability.
• TB test clearance, fingerprinting clearance, and any state/federal licensing or certification requirements.

Responsibilities

• Supervise visits between children and parents while ensuring safety and age-appropriate interaction.
• Prepare reports, assessments, goals, and case planning based on visit observations.
• Keep Child Welfare Worker informed of progress and challenges.
• Collaborate with Child Welfare Worker to develop enrichment programs for visits.
• Transport children and families as requested by Child Welfare Worker or Visitation Coordinator.
• Orient families to visitation center procedures prior to initial visits.
• Utilize crisis communication and de-escalation, including handling behavioral interventions when needed.
• Assist with special events and projects that enhance visitation center operations.

Skills

Bilingual Spanish proficiency

Education

Bachelor's degree

Associate degree or 1 year of applicable work experience

High school diploma / GED + 2 years of applicable work experience

Job description

• Pay or shift range: $30.39 USD to $32.89 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Looking for a career where every interaction can make a lasting difference in a family's journey towards reunification? Join our Visitation team a our Bilingual Visitation Counselor today! As the Bilingual Visitation Counselor, you will support families on their journey towards reunification by ensuring visits are safe, positive, and meaningful. Through guidance, role modeling, and documentation you will help caregivers build confidence and strengthen connections with their children. Every interaction contributes to stronger families and better long-term outcomes.

About Seneca

Seneca has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusionto bring equity and justice to the youth and families we serve.

Responsibilities

• Supervise visits between children and parents by ensuring children have age-appropriate opportunities for interaction with their parents and by maintaining safety of all participants
• Prepare reports, assessments, goals, and case planning based on observations/interventions during the visit
• Keep Child Welfare Worker informed of progress and challenges
• Work with Child Welfare Worker to build enrichment programs/opportunities for each visit
• Transport children and families as requested by the Child Welfare Worker or Visitation Coordinator
• Assist in the orientation of families to the visitation center and the procedures for visits prior to the initial visitation
• Utilize crisis communication and de-escalation, this may include intervening with the clients' behavioral program through physical management of the clients
• Assist with special events/projects that enhance the operations of the visitation center

Qualifications

Required

• Education/experience requirements:
  • Bachelor's degree OR
  • Associate degree or equivalent + 1 year of applicable work experience OR
  • High school diploma/GED + 2 years of applicable work experience
  • Applicable experience can include paid or unpaid experience working with youth or families or working in the social services field
• Bilingual Spanish skill set, pass the language proficiency exam
• Flexible schedule with ability to work evenings and weekends as needed
• At least 21 years of age
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements

Skills of an Ideal Candidate

• Ability to work as a team player
• Ability to work with a diverse population

Schedule

• Full-time
  • Tuesday - Friday, 10:30AM - 7PM; Saturday 8:30AM - 5PM
• Starting at $30.39 - $32.89per hour
  • Actual salary dependent on creditable experience above the minimum qualification
  • Salary increases each year
• 5 weeks of Paid Time Off and 11 Paid Holidays
• Comprehensive employee benefits package, including:

  • Medical, dental, vision, chiropractic, acupuncture, and fertility coverage

  • Long-term disability, family leave, and life insurance

  • 50% paid premiums for dependents

  • 403b retirement plan

  • Employer-paid Employee Assistance Plan

• Scholarship opportunities, ongoing training, and professional development opportunities
• Promotional opportunities across the agency in California

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.