Bilingual Universal Banker – Customer Advocate

Little Elm Chamber of Commerce; Corinth (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly pay

Quarterly incentives

Team rewards & recognition

Job summary

PointBank in Corinth, TX is hiring a Universal Banker to join our community-focused team. You will deliver friendly service, help customers choose products, open accounts, and support daily branch operations.

This role emphasizes building lasting customer relationships through sales and referrals, educating on fraud prevention, and staying current with training and regulatory requirements. Spanish speaking is preferred to better serve our customers.

Qualifications

• Experience in customer service roles preferred.
• Ability to build relationships and cross-sell products.
• Knowledge of banking regulations is a plus.

Responsibilities

• Deliver friendly, efficient service to every customer and create a welcoming experience.
• Help customers find the right products and services to support their financial goals.
• Open and service accounts, handle teller transactions, and assist with daily branch operations.
• Build strong customer relationships through sales, referrals, and proactive outreach.
• Educate customers on fraud prevention and safe banking practices.
• Stay current on training, compliance, and regulatory requirements.

Skills

Customer service

Sales

Relationship building

Regulatory compliance

Fraud prevention education

Spanish bilingual

Job description

PointBank in Corinth, TX is hiring a Universal Banker to join our community-focused team. You will deliver friendly service, help customers choose products, open accounts, and support daily branch operations.

This role emphasizes building lasting customer relationships through sales and referrals, educating on fraud prevention, and staying current with training and regulatory requirements. Spanish speaking is preferred to better serve our customers.