Bilingual Unit Clerk - Client Records & Admin Support

Acacia Network; New York (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Job summary

Acacia Network is seeking a Unit Clerk to perform confidential clerical and administrative tasks within outpatient or residential programs under the Program Director. You will support all administrative functions for the program and maintain client records.

The role emphasizes strong customer service, data entry into multiple systems, and collaboration with clinical staff. Bilingual Spanish/English preferred; high attention to detail and ability to multitask are essential.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year as Unit Clerk or admin role.
• Mandated Reporter training required before hire.
• Bilingual Spanish/English strongly preferred.
• Proficient in Microsoft Office and Internet.
• Excellent organizational and communication skills.
• Ability to multitask and work under pressure.

Responsibilities

• Provide quality customer service and professional relationships.
• Manage clerical duties: filing, photocopying, scanning, emailing.
• Enter data in STARS, HERDS, OASAS, Sigma Care as requested.
• Generate client rosters, staff schedules, daily census.
• Maintain client rosters in OASAS CDS (PI/PAS).
• Reconcile and assist with EHR databases (Avatar, NextGen, AWARDS).
• In outpatient, handle Methadone Annual Report data collection and PTAR.
• Prepare resident charts in detox/rehab and log consultations.
• Complete correspondence for treatment, enrollment, discharges.
• Ensure proper closure of client charts in EHR.
• Order, store, inventory, and distribute office supplies.

Skills

Organizational skills

Communication skills

MS Office

Bilingual Spanish/English

Multitasking under pressure

Education

High School Diploma or GED

AA/AS in Administration

Tools

STARS

HERDS

OASAS CDS (PI/PAS)

Avatar

NextGen

AWARDS

Job description

Acacia Network is seeking a Unit Clerk to perform confidential clerical and administrative tasks within outpatient or residential programs under the Program Director. You will support all administrative functions for the program and maintain client records.

The role emphasizes strong customer service, data entry into multiple systems, and collaboration with clinical staff. Bilingual Spanish/English preferred; high attention to detail and ability to multitask are essential.