Bilingual Underwriting Support Specialist

Sycamore Specialty Underwriters; Troy (MI); On-site; USD 42,000 - 52,000; Full time

Job summary

The Underwriting Assistant role at Sycamore Specialty Underwriters, based in Troy, MI, supports underwriters by reviewing submissions, organizing documentation, and helping evaluate risk. Day-to-day tasks include data entry into rating and policy systems, preparing quotes, binding policies, and issuing endorsements under supervision.

The position requires strong analytical, communication, and customer service skills, plus attention to detail and proficiency with standard office software.

Qualifications

• Strong analytical skills to review data and support underwriting decisions.
• Clear, professional communication with agents, carriers, and internal teams.
• Customer service capabilities to provide responsive, accurate support to partners.
• Attention to detail and organization to manage multiple submissions.
• Proficiency with standard office software and ability to learn insurance systems.
• Ability to work on-site in Troy, MI and collaborate in a fast-paced team.
• Prior experience in insurance or underwriting support; related coursework or degree beneficial.
• P&C license must be obtained within 90 days from hire if not licensed.

Responsibilities

• Data entry into rating and policy systems and preparing quotes.
• Bind policies and issue endorsements under supervision.
• Communicate with agents to obtain required information and respond to inquiries.
• Ensure timely processing of accounts and maintain accurate records.
• Collaborate with internal teams to uphold underwriting discipline across lines.

Skills

Analytical skills

Communication skills

Customer service

Attention to detail

Office software proficiency

Insurance systems literacy

Team collaboration

Insurance experience

Education

Business/finance degree (beneficial)

Tools

MS Office Suite

Insurance rating/policy systems

Job description

The Underwriting Assistant role at Sycamore Specialty Underwriters, based in Troy, MI, supports underwriters by reviewing submissions, organizing documentation, and helping evaluate risk. Day-to-day tasks include data entry into rating and policy systems, preparing quotes, binding policies, and issuing endorsements under supervision.

The position requires strong analytical, communication, and customer service skills, plus attention to detail and proficiency with standard office software.