Bilingual underwriting assistant

Sycamore Specialty Underwriters; Troy (MI); On-site; USD 42,000 - 52,000; Full time

Job summary

The Underwriting Assistant role at Sycamore Specialty Underwriters, based in Troy, MI, supports underwriters by reviewing submissions, organizing documentation, and helping evaluate risk. Day-to-day tasks include data entry into rating and policy systems, preparing quotes, binding policies, and issuing endorsements under supervision.

The position requires strong analytical, communication, and customer service skills, plus attention to detail and proficiency with standard office software.

Qualifications

• Strong analytical skills to review data and support underwriting decisions.
• Clear, professional communication with agents, carriers, and internal teams.
• Customer service capabilities to provide responsive, accurate support to partners.
• Attention to detail and organization to manage multiple submissions.
• Proficiency with standard office software and ability to learn insurance systems.
• Ability to work on-site in Troy, MI and collaborate in a fast-paced team.
• Prior experience in insurance or underwriting support; related coursework or degree beneficial.
• P&C license must be obtained within 90 days from hire if not licensed.

Responsibilities

• Data entry into rating and policy systems and preparing quotes.
• Bind policies and issue endorsements under supervision.
• Communicate with agents to obtain required information and respond to inquiries.
• Ensure timely processing of accounts and maintain accurate records.
• Collaborate with internal teams to uphold underwriting discipline across lines.

Skills

Analytical skills

Communication skills

Customer service

Attention to detail

Office software proficiency

Insurance systems literacy

Team collaboration

Insurance experience

Education

Business/finance degree (beneficial)

Tools

MS Office Suite

Insurance rating/policy systems

Job description

Company Description

Sycamore Specialty Underwriters is a specialty insurance firm operating as both a Managing General Agent (MGA) and wholesale broker. The company issues MGA-backed homeowners and dwelling programs and places wholesale business nationwide across property, casualty, professional, management, cyber, and workers' compensation lines. Sycamore provides agents with a single, streamlined source for specialized coverage designed to meet diverse client needs. Its approach is grounded in carrier-level underwriting discipline, delivering consistent, reliable solutions for agency partners. The organization combines market access with technical expertise to support long-term relationships with agents.

Role Description

The Underwriting Assistant is a full-time, on-site role based in Troy, MI. This position supports underwriters by reviewing submissions, organizing documentation, and helping evaluate risk according to company guidelines. Day-to-day tasks include data entry into rating and policy systems, preparing quotes, binding policies, and issuing endorsements under supervision. The role also involves communicating with agents to obtain required information, respond to inquiries, and ensure timely processing of accounts. The Underwriting Assistant collaborates with internal teams to maintain accurate records, meet service standards, and uphold underwriting discipline across assigned lines of business.

Qualifications

• Candidates should possess strong Analytical Skills to review data, identify trends, and support sound underwriting decisions.
• Candidates should possess clear and professional Communication skills to interact effectively with agents, carriers, and internal team members.
• Candidates should possess solid Customer Service capabilities to provide responsive, accurate support to agency partners and internal stakeholders.
• Attention to detail and organizational skills to manage multiple submissions and maintain accurate records.
• Proficiency with standard office software and the ability to learn insurance systems.
• Ability to work on-site in Troy, MI, collaborate in a team environment, and manage priorities in a fast-paced setting.
• Prior experience in insurance, underwriting support, or a related administrative role is preferred; relevant coursework or a degree in business, finance, or a related field is beneficial.
• P&C insurance license must be obtain within 90 days from hire if the candidate is not already licensed.