Bilingual Treatment/Financial Coordinator

Excel Dental Haverhill; Haverhill (MA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Paid Vacation Time

Paid Holidays

Paid Sick-Time

401K Plan with Matching

Health Insurance

Dental Insurance

Mentorship for Career Advancement

Free Parking

Job summary

Excel Dental is seeking a dedicated front desk coordinator to join our team in a patient-centric practice in Massachusetts. You will greet patients, verify insurance, coordinate treatment plans, and keep the doctor's schedule full to ensure office productivity.

Strong sales-oriented skills are valued for promoting high-case acceptance. The role requires exceptional customer service, reliability, and the ability to work both independently and within a team.

Qualifications

• Experience in dental front desk and treatment coordination.
• Proficient in insurance eligibility and verification.
• Strong customer service and communication skills.
• Bilingual in Spanish preferred.

Responsibilities

• Greet and check in patients in a friendly manner.
• Collect co-payments and verify insurance coverage.
• Treatment planning and coordinating to promote high-case acceptance.
• Review and maintain schedules for productivity.
• Schedule and confirm patient appointments.
• Prepare new patient records neatly and accurately.
• Various office duties as assigned by Practice Management.
• Responding to patient financial inquiries and directing to appropriate departments.

Skills

Exceptional People Skills/Customer

Insurance eligibility and verification

Reliable/Fast Learner

Independent work

Bilingual Spanish (preferred)

Job description

EXCEL DENTAL

WWW.OUREXCELDENTAL.COM

Excel Dental is looking for a dedicated individual to join our team. Our ideal candidate is self-motivated, reliable, trustworthy and has a positive attitude. We are looking for a long-term team member who we can trust and bring a caring, positive attitude to our practice.

Main Focus will be on presenting treatment plans, keeping the Dr's schedule full and maintaining office productivity. The best candidate for this position must have experience in sales!

Responsibilities

• Greet and check in patients in a friendly manner
• Collect co-payments and verify insurance coverage
• Treatment planning and coordinating to promote high-case acceptance
• Review and maintain schedules for productivity
• Schedule and confirm patient appointments
• Prepare new patient records neatly and accurately
• Various office duties as assigned by Practice Management.
• Responding to patient financial inquiries and directing to appropriate departments, as necessary

Requirements

Qualifications for Dental Treatment Coordinator / Front Desk include

• Exceptional People Skills/Customer Service
• Insurance eligibility and verification experience
• Reliable/ Fast Learner
• Able to work independently as well as in a team environment
• Bilingual and Spanish speaking (preferred).

Benefits

• Paid Vacation Time (PTO)
• Paid Holidays
• Paid Sick-Time
• 401K Plan with Matching
• Health Insurance
• Dental Insurance
• Mentorship for Career Advancement
• Free Parking
• & Much More!

Competitive Compensation & Bonus Opportunity

Mentorship available for career growth, expansion of skills, and higher earning potential!