Bilingual Transportation Dispatcher for Senior Care (PACE)

Seen Health, Inc.; Los Angeles (CA); On-site; USD 34,000 - 44,000; Part time

Benefits offered by this job

Medical, Dental, Vision benefits

401k Plan

Paid Time Off

Job summary

Seen Health, Inc. seeks a Transportation Coordinator to plan and manage daily routes for PACE participants. You will dispatch vehicles, monitor ride status, and coordinate with drivers and the interdisciplinary team to ensure on-time, compassionate service.

This role requires strong communication and a willingness to adapt to changing schedules. You will interact with participants and families, document trips, and ensure HIPAA-compliant handling of data.

Qualifications

• Bilingual Mandarin/English or Cantonese/English required.
• High school diploma or GED.
• Minimum of 1 year in transportation dispatch, scheduling, routing, logistics, or coordinating a program.
• Strong verbal communication skills and a calm, professional phone presence.

Responsibilities

• Plan, build, and optimize daily transportation routes and schedules.
• Dispatch and monitor vehicles in real time; adjust routes for delays or changes.
• Receive and manage transportation requests from participants, caregivers, clinical staff, and IDT.
• Coordinate with drivers to confirm assignments and relay participant needs.

Skills

Bilingual communication

Multitasking

Calm phone presence

Customer service

Education

High school diploma or GED

Tools

Scheduling software

SeenEHR/Orbit

Job description

Seen Health, Inc. seeks a Transportation Coordinator to plan and manage daily routes for PACE participants. You will dispatch vehicles, monitor ride status, and coordinate with drivers and the interdisciplinary team to ensure on-time, compassionate service.

This role requires strong communication and a willingness to adapt to changing schedules. You will interact with participants and families, document trips, and ensure HIPAA-compliant handling of data.