Bilingual TikTok Shop Operations Lead

Bayland Health

Bellevue (WA)

On-site

USD 85,000 - 100,000

Full time

24 hours ago

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Benefits offered by this job

401(k) with company match

Paid time off

Paid sick leave & holidays

Employee discounts

Free snacks and drinks

Free parking

Job summary

Bayland Health is seeking a hands-on Bilingual TikTok Shop Operations Manager to drive the daily operations, sales performance, and growth of our TikTok Shop business. You will oversee store health, listings, pricing, campaigns, inventory, and livestream partnerships, collaborating closely with the CMO to optimize performance and customer experience.

The ideal candidate is analytical, detail-oriented, and capable of turning data into actionable improvements, with hands-on TikTok Shop experience

Qualifications

Bachelor's degree or equivalent in Business, Marketing, eCommerce, or related field.
2–3+ years in eCommerce or marketplace ops with hands-on TikTok Shop experience.
Proficiency with TikTok Shop Seller Center and store performance management.
Strong analytical and problem-solving skills with data-driven approach.
Excellent organization and ability to manage multiple priorities independently.
Bilingual proficiency in English and Mandarin with strong communication.

Responsibilities

Oversee daily store operations, shop health, reviews, returns, refunds and fulfillment performance.
Manage product listings, promotions, campaigns and inventory coordination.
Coordinate launches, pricing, content and inventory readiness for new products.
Plan and execute pricing, coupons, bundles and promotional offers while protecting margins.
Monitor campaigns, GMV, conversion, and profitability; optimize stock and fulfillment.