Bilingual Teller - Spanish-English Customer-First Banking

Woodforest National Bank; Charlotte (NC); On-site; USD 42,000 - 55,000; Full time

Job summary

Woodforest National Bank in Charlotte, NC is seeking a Retail Banker to be the face of the branch, delivering friendly service and guiding customers to the best banking solutions. You will receive training to engage customers and grow relationships while delivering a seamless experience.

Responsibilities include identifying sales opportunities, processing transactions, opening and maintaining accounts, and supporting branch operations.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience;
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience;
• OR a Bachelor’s degree.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service

Bilingual English/Spanish

Education

High School Diploma or equivalent

Associate's degree

Bachelor's degree

Job description

Woodforest National Bank in Charlotte, NC is seeking a Retail Banker to be the face of the branch, delivering friendly service and guiding customers to the best banking solutions. You will receive training to engage customers and grow relationships while delivering a seamless experience.

Responsibilities include identifying sales opportunities, processing transactions, opening and maintaining accounts, and supporting branch operations.