Bilingual Teller: Spanish & English Service Pro

Woodforest National Bank; Smithfield (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Woodforest National Bank in North Carolina (Smithfield) is seeking a full-time Retail Banker to help customers with accounts, transactions, and tailored product recommendations. The role emphasizes friendly service and steady relationship-building across bilingual customers.

Candidates should have strong customer service skills, a sales mindset, and fluency in English and Spanish. Prior in-store banking is a plus, and training will be provided to advance within the bank’s branch network.

Qualifications

• 3 years of relevant and transferrable sales and/or customer service experience.
• OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience;
• OR a Bachelor’s degree.
• Previous instore banking experience is preferred, but not required.
• Must be positive and engaging.
• Must be fluent in English and Spanish.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Sales experience

Customer service

Bilingual English & Spanish

Education

High School Diploma or equivalent

Associate’s degree

Bachelor’s degree

Job description

Woodforest National Bank in North Carolina (Smithfield) is seeking a full-time Retail Banker to help customers with accounts, transactions, and tailored product recommendations. The role emphasizes friendly service and steady relationship-building across bilingual customers.

Candidates should have strong customer service skills, a sales mindset, and fluency in English and Spanish. Prior in-store banking is a plus, and training will be provided to advance within the bank’s branch network.