Bilingual Teller Retail Banker

Woodforest National Bank; Humble (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a Bilingual Teller Retail Banker to join their diverse team in Humble, Texas. This role is pivotal in enhancing customer experiences and building lasting relationships while offering banking products and services. Candidates will benefit from comprehensive training and opportunities for career advancement. Join a company that values community involvement and employee ownership, and make a significant impact in the lives of customers while enjoying a supportive work environment.

Qualifications

• 1+ year of sales or customer service experience or equivalent education.
• Fluency in English and Spanish is required.

Responsibilities

• Engage with customers to identify and recommend bank products.
• Process transactions and perform account maintenance.
• Address customer inquiries using problem-solving skills.

Skills

Customer Service

Sales

Bilingual (English and Spanish)

Problem Solving

Education

High School Diploma or equivalent

Job description

Join to apply for the Bilingual Teller Retail Banker role at Woodforest National Bank

Become part of our diverse and inclusive team within our nationally recognized, award-winning bank. Woodforest National Bank is privately owned, with the largest shareholder being our Employee Stock Ownership Plan. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer. We care deeply about our community, volunteering with local charities and food banks. By joining us, you become part of one of the largest employee-owned banks in the country.

Responsibilities

Our Retail Bankers are the face of our organization and play a critical role in caring for our customers. As a Retail Banker, you will receive training to successfully engage with customers and enhance their experience by offering suitable products and services. This role provides a foundation for advancement and a robust career in banking at Woodforest. Key responsibilities include:

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of ATMs.
• Employing problem-solving skills to address customer inquiries and concerns in line with the Woodforest Experience training.

Job Details

• Department: Branch Banking
• Location: Texas-Humble
• Schedule: Full-time
• Work Location: TX - Redstone WM-0357
• Unposting Date: Ongoing
• Organization: Texas - Houston

Minimum Qualifications and Experience

• At least 1 year of relevant sales and/or customer service experience, or an equivalent amount of college education or volunteer service.
• Previous in-store banking experience is preferred but not required.
• Must be positive, engaging, and fluent in English and Spanish.

Education & Certification

• High School Diploma or equivalent required.

Work Status

• Full-time

Additional Details

• No supervisory responsibilities.
• Minimal travel expected; may cover nearby branches up to 45 miles.
• Work involves standing, walking, bending, stooping, sitting briefly, and lifting up to 30 lbs.

Woodforest is an Equal Opportunity Employer, including Disability and Veteran status.