Bilingual Teller — Elevate Customer Financial Wellness

PNC Financial Services Group, Inc.; Paw Paw (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

PNC Financial Services Group, Inc. in Paw Paw, Michigan seeks a Full Time Teller to deliver a trusted customer experience and drive financial wellbeing. You will handle teller interactions, educate customers, and promote branch products.

Bilingual Spanish preferred. In-office role with hours to be discussed with recruiter. Responsibilities include processing transactions, identifying opportunities, and leveraging technology to assist customers while maintaining policy adherence and accurate

Qualifications

• Experience or exposure to retail banking operations preferred.
• Ability to engage customers and identify financial opportunities.
• Comfort with using technology to assist customers and complete transactions.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty.
• Processes a variety of customer interactions and educates on alternatives for financial actions.
• Identifies banking opportunities and refers as appropriate to branch staff.
• Performs lobby engagement to connect with customers and promote PNC products.
• Educates customers on managing financial transactions using technology and resources.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales Competencies

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Paw Paw, Michigan seeks a Full Time Teller to deliver a trusted customer experience and drive financial wellbeing. You will handle teller interactions, educate customers, and promote branch products.

Bilingual Spanish preferred. In-office role with hours to be discussed with recruiter. Responsibilities include processing transactions, identifying opportunities, and leveraging technology to assist customers while maintaining policy adherence and accurate