Bilingual Teller: Elevate Customer Financial Wellbeing

PNC Financial Services Group, Inc.; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

PNC Financial Services Group, Inc. seeks a Teller in Albuquerque, NM. The role focuses on delivering exceptional customer service, handling transactions, and educating customers on banking options while identifying opportunities for referrals.

You will work in an in-office environment with a preference for bilingual Spanish speakers and a strong emphasis on accuracy and compliance with branch procedures.

Qualifications

• Experience in teller duties or cash handling preferred.
• Ability to educate customers on banking options.
• Ability to refer opportunities to branch staff.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while processing a variety of customer interactions.
• Identifies opportunities through meaningful conversations with customers and makes referrals to branch staff.
• Performs lobby engagement to connect with customers and position PNC products, educating on options for managing transactions.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and procedures, ensuring teller and branch operations are efficient and accurate.

Skills

Customer Service

Cash Handling

Bilingual Spanish

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Teller in Albuquerque, NM. The role focuses on delivering exceptional customer service, handling transactions, and educating customers on banking options while identifying opportunities for referrals.

You will work in an in-office environment with a preference for bilingual Spanish speakers and a strong emphasis on accuracy and compliance with branch procedures.