Bilingual Teller - Elevate Customer Experience

PNC; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical + Rx coverage

Dental & Vision

401(k) with match

Pension and stock plans

Paid holidays

Vacation days

Job summary

PNC is seeking a Full Time Teller based at the Northwoods branch in San Antonio, TX. The role emphasizes delivering a personalized customer experience and educating clients on financial options with a strong focus on digital tools. Bilingual Spanish preferred to serve diverse customers.

Candidates should be prepared to handle a variety of teller duties while maintaining accuracy and compliance with branch procedures.

Qualifications

• Customer-focused with ability to educate customers on alternatives and banking options.
• Experience identifying opportunities and referring to branch staff.
• Familiar with using digital tools to manage financial transactions.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Identifies banking opportunities during interactions and refers as appropriate.
• Performs lobby engagement to connect customers with PNC products and educate on digital options.
• Applies product and procedural knowledge to solve customer problems.
• Maintains teller and branch operations with accuracy and efficiency.

Skills

Banking

Customer Service

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Spanish Speaking

Accountability

Education

No Degree

Job description

PNC is seeking a Full Time Teller based at the Northwoods branch in San Antonio, TX. The role emphasizes delivering a personalized customer experience and educating clients on financial options with a strong focus on digital tools. Bilingual Spanish preferred to serve diverse customers.

Candidates should be prepared to handle a variety of teller duties while maintaining accuracy and compliance with branch procedures.