Bilingual Banking Teller – Customer Experience Pro

PNC; Longview (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Spanish Speaking - Preferred

Health Savings Account

401(k) with PNC match

Job summary

PNC is hiring a Full-Time Teller at the Longview, TX branch. You will deliver a personalized customer experience, educate clients on financial options, and identify opportunities to promote PNC products during interactions.

Spanish-speaking preferred. This in-office role emphasizes teamwork, adherence to policies, and accurate handling of daily branch operations while supporting financial wellbeing for customers.

Qualifications

• Customer service and banking knowledge are essential.
• Ability to educate customers on financial options and products.
• Strong integrity and accountability in daily branch operations.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, ensuring efficient and accurate teller and branch operations.

Skills

Customer Service

Banking

Proactive Sales

Digital Awareness

Accountability

Education

No Degree

Job description

PNC is hiring a Full-Time Teller at the Longview, TX branch. You will deliver a personalized customer experience, educate clients on financial options, and identify opportunities to promote PNC products during interactions.

Spanish-speaking preferred. This in-office role emphasizes teamwork, adherence to policies, and accurate handling of daily branch operations while supporting financial wellbeing for customers.