Bilingual Targeted Case Manager: Empower Families

HEALTH CONNECT AMERICA, INC; Kissimmee (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP) with

Paid time off

Paid holidays

Medical, dental, vision insurance

Health Savings Account with company贡献

Dependent Daycare Flexible Spending

401(k) Retirement Plan

Tickets at Work

Health Navigator

Job summary

Health Connect America is seeking a Targeted Case Manager to deliver best-practice case management for children, families, and adults across our multi-state footprint. You will ensure documentation meets payer, state, and COA standards and assist in marketing new referrals.

You will communicate with clients, families, and partners, develop service plans with the treatment team, connect clients with community resources, and manage a full caseload with regular meetings and on-call coverage.

Qualifications

• Bachelor’s degree in human services discipline with relevant field experience.
• Experience working with children and families in case management or community resource roles.
• 2 years of experience in mental health care.

Responsibilities

• Provide best practice case management services per payer, state, and COA standards; assist in marketing referrals.
• Develop service plans with input from the treatment team and Clinical Supervisor.
• Connect families with community resources and document referrals and outcomes.
• Complete documentation within established timeframes.
• Meet with clients weekly or bi-weekly for up to 12 months.
• Attend bi-weekly Treatment Team meetings and liaise with professionals and agencies.
• Actively recruit new referrals to maintain a full caseload.
• Provide 24/7 on-call support as required by the program.
• Ensure compliance with all state regulatory bodies.

Skills

Communication

Interpersonal skills

Customer service

Team collaboration

Education

Bachelor’s degree in human services

Job description

Health Connect America is seeking a Targeted Case Manager to deliver best-practice case management for children, families, and adults across our multi-state footprint. You will ensure documentation meets payer, state, and COA standards and assist in marketing new referrals.

You will communicate with clients, families, and partners, develop service plans with the treatment team, connect clients with community resources, and manage a full caseload with regular meetings and on-call coverage.