Bilingual Store Associate (Spanish)

Sherwin-Williams; Whittier (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company as a Store Associate, where you'll engage with customers to provide tailored solutions and ensure their satisfaction. This part-time role involves achieving sales goals and maintaining product standards. You'll have the opportunity to build relationships with both wholesale and retail customers while working in a dynamic environment. If you're passionate about customer service and eager to contribute to a team, this position is perfect for you. Embrace a role that values your skills and offers a chance to grow within the retail sector.

Qualifications

• Must be at least 18 years old and authorized to work in the US.
• Experience in retail or customer service preferred.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone.

Skills

Customer Service

Sales Skills

Bilingual (English and Spanish)

Ability to lift 50 lbs.

Education

High School diploma or GED

Tools

Tinting and Mixing Equipment

Job description

Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction, while staying up-to-date with product features and maintaining the high quality and visual standards of the products and store.

Store associates are tasked with achieving excellent customer service and consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value. Access may be supervised or unsupervised. The Company has determined that a review of criminal history is necessary to protect the business, its operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

This is a PART-TIME position.

The individual selected for this role will be expected to work at Store #1609, located at: 11211 Washington Blvd, Whittier, CA 90606.

Qualifications

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without sponsorship for a work visa now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

• High School diploma or GED
• At least one (1) year experience in delivery, retail, or customer service
• Experience selling paint and related products
• Experience operating tinting and mixing equipment

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and in accordance with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products as needed to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition of assigned areas
• Remain knowledgeable about products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales