Bilingual Store Associate: Customer Sales & Solutions

Sherwin-Williams; Norwich (CT); On-site; USD 17,000 - 22,000; Full time

Job summary

Sherwin-Williams Store #5466 in Norwich, CT seeks a store associate to assist customers, answer questions about products, and recommend solutions. You will help maintain product quality, visual standards, and meet store sales goals.

The role emphasizes friendly customer service, accurate transactions, and product knowledge to drive satisfaction and repeat business. This is an on-site opportunity at 411 West Main Street.

Qualifications

• Customer service excellence and ability to assist customers in person and over the phone.
• Adequate product knowledge to recommend solutions and answer questions.
• Accurate cash handling and transaction processing.
• Maintain store displays, pricing, and inventory accuracy.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain inventory accuracy and organize stock in the store.

Skills

Customer service

Sales

Product knowledge

Cash handling

Merchandising

Inventory control

Education

High school diploma or equivalent

Tools

POS system

Job description

Sherwin-Williams Store #5466 in Norwich, CT seeks a store associate to assist customers, answer questions about products, and recommend solutions. You will help maintain product quality, visual standards, and meet store sales goals.

The role emphasizes friendly customer service, accurate transactions, and product knowledge to drive satisfaction and repeat business. This is an on-site opportunity at 411 West Main Street.