Bilingual Sr Personal Banker - Midland, TX

First Convenience Bank; Midland (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

First Convenience Bank in Midland, TX is seeking a Bilingual Sr Personal Banker to join our team at the Midland Wal-Mart location. You will handle cash transactions, deliver exceptional service, and promote bank products in a fast-paced, high-volume environment.

The role requires a high school diploma, willingness to work evenings/weekends/holidays, bilingual English/Spanish, and the ability to pass a background check and a company onboarding program.

Qualifications

• Six months of accountable cash handling in a retail or customer service setting.
• Successful completion of the FCBI Step Program for internal employees.
• Must be able to get along with coworkers and work effectively in a team environment.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• High school diploma, high school equivalency or currently attending high school.
• At least 18 years of age
• Must successfully pass background investigation according to company policy

Responsibilities

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Follow the established policies in accordance with the bank and the supervisor's direction
• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Regular and predictable attendance and punctuality
• Perform other tasks requested by supervisors as they relate to the bank and its functions

Skills

Bilingual English/Spanish

Cash handling

Customer service

Sales in banking

Education

High school diploma or equivalent

Tools

Cash handling systems

Job description

Bilingual Sr Personal Banker

#651-30316

Midland, Texas, United States

Location

FCB Midland Wal-Mart

Location Address

4517 N. Midland Dr.

Position Type

Full Time

Requirements

• * Six months of accountable cash handling/transaction management in a retail or customer service environment
• * Successful completion of the FCBI Step Program for internal employees
• * Must be able to get along with co-workers and work effectively in a team environment.
• * Must be able to work a flexible schedule including evenings, weekends, and holidays.
• * Schedules are prepared based on business need and subject to change at any time.
• * High school diploma, high school equivalency or currently attending high school
• * At least 18 years of age
• * Must successfully pass background investigation according to company policy

Must be bilingual in English/Spanish

Job Description

• * Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• * Follow the established policies in accordance with the bank and the supervisor's direction
• * Evaluate customer relationships, new and existing account holders, to offer bank products and services
• * Accountable for the personal achievement of monthly new account production as assigned by upper management
• * Participate in an active sales environment that may require in-store aisle prospecting
• * Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• * Receive cash and checks for deposit, verify amounts, and look for check endorsements
• * Examine cash carefully to guard against acceptance of counterfeit checks and identification
• * Enter transactions into computer and issue customer receipts
• * Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• * Process western union wires and cash advances
• * Cross-sell bank services and products
• * Provide bank services to a diverse customer base, including a large Spanish speaking population
• * Regular and predictable attendance and punctuality
• * Perform other tasks requested by supervisors as they relate to the bank and its functions

Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• * Required to stand or walk for extended periods of time dependent upon branch location
• * Ability to work in a high volume, stressful and noisy environment
• * Schedules are prepared based on business need and subject to change at any time.
• * Operate a computer and other office machinery
• * Ability to lift up to 50 lbs

FNBT is an equal opportunity employer.