Bilingual Spanish Teller: Customer-Focused Cash Expert

PNC Financial Services Group, Inc.; Colorado; On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

Life insurance

401(k) with company match

Paid time off

Job summary

PNC Financial Services Group, Inc. is seeking a Teller to be based in Centennial, CO. The role focuses on delivering an exceptional customer experience, educating clients on financial options, and increasing wallet share.

The position requires Spanish language proficiency and in-office work. Expect in-person customer interactions, referrals to branch staff as needed, and compliance with all policies. A strong emphasis on accuracy and service quality is emphasized throughout the description.

Qualifications

• No university degree required; alternative education considered.
• Spanish speaking required and essential for this role.
• Strong customer service skills and ability to educate customers on solutions.
• Proficiency with digital tools and self-service options to assist customers.

Responsibilities

• Deliver a unique customer experience and educate customers on financial options.
• Process a variety of customer interactions and identify banking opportunities.
• Refer customers to branch staff when appropriate and engage in lobby activities.
• Explain how to use technology and tools to manage financial transactions.
• Maintain accurate branch operations and adhere to policies and procedures.

Skills

Spanish Speaking

Customer Service

Digital Awareness

Communications

Education

No Degree

Tools

Cash Handling

Job description

PNC Financial Services Group, Inc. is seeking a Teller to be based in Centennial, CO. The role focuses on delivering an exceptional customer experience, educating clients on financial options, and increasing wallet share.

The position requires Spanish language proficiency and in-office work. Expect in-person customer interactions, referrals to branch staff as needed, and compliance with all policies. A strong emphasis on accuracy and service quality is emphasized throughout the description.