Bilingual Teller: Customer Experience Champion

PNC Financial Services Group, Inc.; San Francisco (CA); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid time off

Education assistance

Job summary

PNC Financial Services Group, Inc. in Denver, Colorado is seeking a Teller to deliver a personalized customer experience, process a variety of interactions, and educate customers on alternatives for their financial transactions.

The role emphasizes using technology, ensuring accurate processing, and supporting branch operations. Spanish speaking is preferred, and the position is in-office at the 6th & Broadway branch.

Qualifications

• Role typically does not require a university degree.
• No degree required; equivalent education/experience may be considered.

Responsibilities

• Delivers a unique customer experience and improves financial wellbeing.
• Processes a variety of customer interactions and educates on options.
• Identifies banking opportunities and refers to branch staff as needed.
• Maintains lobby engagement and promotes PNC products using available tools.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Denver, Colorado is seeking a Teller to deliver a personalized customer experience, process a variety of interactions, and educate customers on alternatives for their financial transactions.

The role emphasizes using technology, ensuring accurate processing, and supporting branch operations. Spanish speaking is preferred, and the position is in-office at the 6th & Broadway branch.