Bilingual Spanish Retail Associate: Paint & Customer Service

Sherwin-Williams: SED; Olive Branch (MS); On-site; USD 24,000 - 32,000; Full time

Job summary

Sherwin-Williams: SED is hiring a Bilingual Spanish Retail Store Associate to help customers in English and Spanish, provide product recommendations, and support sales goals in our Olive Branch, Mississippi store.

You will assist customers in person and by phone, tint and mix products, stock displays, and help with deliveries while maintaining store standards and high customer satisfaction.

Qualifications

• Must be 18 years or older.
• Authorized to work in the United States without sponsorship now or in the future.
• Able to read, write, comprehend, and communicate in English.
• Able to read, write, comprehend, and communicate in Spanish.
• Ability to tint paint per customer specifications.
• Lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.
• Preferred: valid driver’s license
• Preferred: high school diploma or GED
• Preferred: 1 year in delivery, retail or customer service
• Preferred: experience selling paint and related products
• Preferred: experience operating tinting and mixing equipment

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals monthly, quarterly, and yearly.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Assist in making deliveries, as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Skills

Bilingual English and Spanish

Customer service

Retail sales

Paint tinting skills

Education

Driver's license

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams: SED is hiring a Bilingual Spanish Retail Store Associate to help customers in English and Spanish, provide product recommendations, and support sales goals in our Olive Branch, Mississippi store.

You will assist customers in person and by phone, tint and mix products, stock displays, and help with deliveries while maintaining store standards and high customer satisfaction.