Bilingual Spanish Medical Receptionist / Front Desk Coordinator

United Staffing Solutions; South Hempstead (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

United Staffing Solutions in Hempstead, NY is seeking a friendly, organized Bilingual Spanish Medical Receptionist / Front Desk Coordinator for a busy medical office. The ideal candidate is fluent in Spanish and English, delivers excellent customer service, and thrives in a fast-paced patient-facing environment.

Responsibilities include greeting patients, managing check-in/out, scheduling and confirming appointments, answering calls, verifying insurance, updating EMR records, and handling copays

Qualifications

• Fluent in Spanish and English.
• Excellent customer service skills.
• Experience in a medical/healthcare setting preferred.

Responsibilities

• Greet patients and manage check-in/check-out.
• Schedule, confirm, and update patient appointments.
• Answer incoming calls and respond to inquiries.
• Verify insurance information and maintain patient records.
• Collect copayments and assist with basic billing procedures.
• Enter/update patient demographics in EMR systems.
• Coordinate appointments with providers and staff.
• Maintain patient confidentiality and HIPAA compliance.
• Assist Spanish- and English-speaking patients professionally.
• Maintain an organized front desk environment.

Skills

Bilingual Spanish

Customer service

Front desk

EMR systems

Tools

EMR systems

Job description

Bilingual Spanish Medical Receptionist / Front Desk Coordinator

Location: Hempstead, NY 11550

Work Address: 160 North Franklin Street, Hempstead, NY

Pay: $20/hour

Schedule: Monday–Friday | Daytime Hours

Job Type: Medical Office / Front Desk

United Staffing Solutions is seeking a friendly, organized, and experienced Bilingual Spanish Medical Receptionist / Front Desk Coordinator for a busy medical office in Hempstead, NY. The ideal candidate will be fluent in both Spanish and English, possess excellent customer service skills, and be comfortable working in a fast-paced, patient-facing healthcare environment.

Work Schedule

• Monday: 8:30 AM–4:00 PM
• Every Other Monday: 11:30 AM–6:30 PM
• Tuesday: 8:30 AM–5:30 PM
• Wednesday: 8:30 AM–3:30 PM
• Thursday: 8:30 AM–5:30 PM
• Friday: 7:30 AM–5:30 PM

Responsibilities

• Greet patients and manage the check-in and check-out process
• Schedule, confirm, and update patient appointments
• Answer incoming phone calls and respond to patient inquiries
• Verify insurance information and maintain accurate patient records
• Collect copayments and assist with basic billing procedures
• Enter and update patient demographics in electronic medical records (EMR) systems
• Coordinate appointments and communicate with medical providers and office staff
• Maintain patient confidentiality and follow HIPAA guidelines
• Provide professional and courteous assistance to Spanish- and English-speaking patients
• Maintain an organized and welcoming front desk environment