Bilingual Spanish Loan Support Specialist

Priority Dispatch Corp.; Tempe, Northern (AZ, KY); Hybrid; USD 25.000 - 35.000; Vollzeit

Zusammenfassung

NFM Lending Inc. is seeking a Loan Partner I - Bilingual Spanish to support loan originators and branch managers in Tempe, AZ.

You will gather borrower documents, prepare files for underwriting, maintain records, and coordinate communications to ensure a smooth borrower experience. Responsibilities include data entry into loan origination systems (Encompass/Surefire), preparing disclosures, and assisting with marketing and referral activities under licensed MLO guidance.

Qualifikationen

• High school diploma or equivalent is required; college degree in business or related field is preferred.
• Minimum of one year of mortgage, financial services, or administrative experience preferred.
• Proficient in Microsoft 365 and experience in Encompass or similar loan origination software.
• Strong verbal and written communication skills with professional phone and email etiquette.

Aufgaben

• Collect, organize, and verify borrower documentation as directed by a licensed MLO.
• Assist in preparing loan files for underwriting submission and data entry into loan origination systems.
• Communicate with borrowers and third parties to obtain missing documents or status updates.
• Maintain borrower records and update CRM/loan origination systems with accurate data.
• Coordinate scheduling of borrower and referral partner appointments for MLOs/Branch Managers.

Kenntnisse

Microsoft 365

Encompass

Surefire

Verbal and written communication

Multi-tasking

Attention to detail

Customer service

Organizational skills

Problem solving

Overtime flexibility

Ausbildung

High school diploma or equivalent

College degree in business or related field preferred

Tools

Encompass

Surefire

Microsoft 365

Jobbeschreibung

NFM Lending Inc. is seeking a Loan Partner I - Bilingual Spanish to support loan originators and branch managers in Tempe, AZ.

You will gather borrower documents, prepare files for underwriting, maintain records, and coordinate communications to ensure a smooth borrower experience. Responsibilities include data entry into loan origination systems (Encompass/Surefire), preparing disclosures, and assisting with marketing and referral activities under licensed MLO guidance.