Bilingual (Spanish) Customer Service Rep

StaffMyAgency; Nashville (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a successful team as a Bilingual (Spanish) Customer Service Representative! This entry-level position offers training and an opportunity for growth within a supportive environment. You'll engage with clients, provide essential customer service, and help drive the business's success. Ideal for motivated, self-starters who thrive in dynamic settings!

Benefits

Salary plus Bonus and Commissions

Paid Time Off

Health, Dental, Life Insurance

Retirement Plan

Valuable experience

Growth potential/Opportunity for advancement

Qualifications

• Bilingual English/Spanish required.
• Excellent communication skills - written, verbal, and listening.
• Ability to work in a team environment.

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Use a needs-based review process to educate customers about insurance options.

Skills

Excellent interpersonal skills

Excellent communication skills

Detail oriented

Organizational skills

Self-motivated

People-oriented

Proactive in problem solving

Able to learn computer functions

Ability to work in a team environment

Ability to multi-task

Job description

3 days ago Be among the first 25 applicants

Bilingual (Spanish) Customer Service Rep

Bilingual (Spanish) Customer Service Rep

Location: HERMITAGE, TN, 37076
Salary: $35000.0 - $45000.0/year
Experience: 0 Year(s)

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish) Customer Service Representative - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to:

• Establish customer relationships and follow up with customers, as needed
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Use a customer-focused, needs-based review process to educate customers about insurance options
• Maintain a strong work ethic with a total commitment to success each and every day
• Develop new service opportunities with both existing and new clients

As an Agent Team Member, you will receive...

• Salary plus Bonus and Commissions
• Paid Time Off (vacation and personal/sick days)
• Health, Dental, Life Insurance
• Retirement Plan
• Valuable experience
• Growth potential/Opportunity for advancement within my office

Requirements:

• Bilingual English/Spanish required
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Provide timely and thorough activity reports to agent
• Property & Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Staffing and Recruiting

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