Bilingual Spanish Banking Relationship Advisor

U.S. Bank; Fremont (NE); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank seeks a Client Relationship Consultant to engage clients across in-person, by-appointment, and virtual channels, delivering bespoke financial guidance. You’ll assess needs, educate on deposits and loans, and open new accounts while ensuring a digital-first client experience.

Role emphasizes proactive outreach, strong customer service, and collaboration with branch teams to serve clients efficiently and accurately.

Qualifications

• Bilingual ability to read, write, and speak business-level Spanish and English.
• Typically has 4–5 years of retail banking experience or equivalent training.
• Strong customer service and interpersonal skills.

Responsibilities

• Build relationships with clients through multiple channels (in-person, by appointment, virtual).
• Assess customer needs and provide guidance on deposit and loan products and services.
• Open new accounts and process service requests and credit applications.
• Educate clients on digital products and self-service tools to meet financial goals.
• Collaborate with branch teams to deliver excellent client experiences.

Skills

Bilingual Spanish & English

Retail banking experience

Customer service skills

Job description

U.S. Bank seeks a Client Relationship Consultant to engage clients across in-person, by-appointment, and virtual channels, delivering bespoke financial guidance. You’ll assess needs, educate on deposits and loans, and open new accounts while ensuring a digital-first client experience.

Role emphasizes proactive outreach, strong customer service, and collaboration with branch teams to serve clients efficiently and accurately.