Job Description:
Pay Range: $14.73hr - $19.73hr
Responsibilities:- Greets callers warmly and ascertains the reason for calling.
- Answers inquiries and provides routine information, including necessary information for referrals to other internal and external units.
- Greets visitors at the regional office and ensures appropriate personnel are notified
- Performs general clerical functions to support the regional office, including:
- Handling all incoming and outgoing mail and distributing incoming mail to the appropriate personnel.
- Maintaining familiarity with office equipment and points of contact for additional support.
- Maintaining an appropriate stock of office supplies.
- Coordinating the use of meeting space for training and meetings.
- Manage conference room calendars.
- Set up and break down rooms before and after meetings.
- Other duties as assigned.
Preferred Qualifications:
- Excellent customer support and service skills.
- Ability to follow written and oral instructions.
- Ability to exercise discretion in handling confidential information and to exercise sound judgment.
- Strong attention to detail and organization.
- Ability to maintain accurate records.
- Comfort in learning and working within IT systems.
- Proficiency in Microsoft Office applications.
- Knowledge of the organization of state government.