Bilingual Social Worker

Department Of Family Services; Jacksonville (FL); On-site; USD 42,000 - 72,000; Full time

Job summary

Department Of Family Services in Jacksonville, FL seeks a Bilingual Social Worker for a full-time on-site role. You will perform assessments, case management, crisis intervention, and referrals to community resources while documenting interactions per regulations.

You’ll interview clients, develop service plans, and coordinate with internal teams and external agencies to ensure appropriate support. You will advocate for clients, facilitate access to food assistance and related programs, and

Qualifications

• Fluent in English and another language (Spanish preferred).
• Experience in client assessment, case management and crisis intervention.
• Strong interpersonal, communication and conflict-resolution skills with individuals, families and teams.
• Proficiency in maintaining confidential records and using digital case management systems.
• Knowledge of community resources and public assistance programs; food/human services experience preferred.

Responsibilities

• Provide direct social services including assessments, case management and crisis intervention.
• Conduct client interviews and develop/monitor service plans.
• Coordinate with internal teams and external agencies to ensure appropriate support.
• Maintain accurate documentation of client interactions per standards and regulations.
• Advocate for client needs and facilitate access to food assistance and related programs.
• Engage in outreach, education and collaboration with community partners.

Skills

Fluent English + another language

Client assessment

Case management

Crisis intervention

Documentation & records

Community resources knowledge

Education

Bachelor's degree in Social Work / Human Services / Psychology

Job description

Company Description

Department Of Family Services is a food production organization based in Orange, California, serving communities through reliable access to quality food resources. The company’s operations focus on supporting families and individuals by coordinating food distribution and related support services. Team members collaborate across departments to improve efficiency, safety, and service delivery. Applicants joining the organization can expect a mission-driven environment that values compassion, community engagement, and responsible resource management.

Role Description

The Bilingual Social Worker is a full-time, on-site role based in Jacksonville, FL. This role involves providing direct social services to individuals and families, including assessments, case management, crisis intervention, and referrals to community resources. The Social Worker will conduct client interviews, develop and monitor service plans, and coordinate with internal teams and external agencies to ensure appropriate support. The position requires regular documentation of client interactions, maintaining accurate records in accordance with organizational and regulatory standards. The Bilingual Social Worker will also advocate for clients’ needs, facilitate access to food assistance and related programs, and participate in outreach, education, and collaboration with community partners.

Qualifications

• Ability to communicate fluently in English and another language (Spanish preferred) to serve diverse client populations.
• Demonstrated skills in client assessment, case management, and crisis intervention within social services or related fields.
• Strong interpersonal, communication, and conflict-resolution abilities when working with individuals, families, and interdisciplinary teams.
• Proficiency in maintaining detailed, confidential records and using digital case management or documentation systems.
• Knowledge of community resources, public assistance programs, and family support services, ideally within food assistance or human services environments.
• Bachelor’s degree in Social Work, Human Services, Psychology, or a related field; relevant licensure or certification is preferred where applicable.
• Commitment to ethical practice, cultural humility, and trauma-informed, client-centered service delivery.
• Ability to work on-site in Jacksonville, FL, manage multiple cases, and adapt to changing client and program needs.