Bilingual Social Services Assistant

Cahaba Medical Care Foundation; Berney Points (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Cahaba Medical Care Foundation is hiring a Social Services Assistant to support social workers and mental health professionals in delivering community services. You will help identify needs, assist with applying for benefits, and maintain client records in a fast-paced clinic setting in Birmingham, AL.

The role emphasizes empathy, organization, and strong communication to connect patients with appropriate programs and resources. Training and a collaborative team environment offered.

Qualifications

• High school diploma or GED is required.
• Knowledge about social services areas such as marriage, speech, sociology, personal health, human biology or casework methods.
• Excellent organizational, interpersonal, and communication skills.
• Flexibility and willingness to help with daily tasks.

Responsibilities

• Keep accurate, updated, and organized records after every patient visit.
• Answer questions about benefits or refer to the correct organization.
• Discuss available benefits (child care, food stamps, housekeeping, sanitation, money management).
• Review and submit reports requested by the Social Services Coordinator or Case Managers.
• Interview family members or individuals to gather a complete family history to determine needed services.
• Assist with sliding fee applications and patient assistant applications.
• Assist with clerical tasks as requested.
• Complete transportation and home visits as requested.
• Maintain regular and punctual attendance in the office.

Skills

Organizational skills

Interpersonal skills

Communication skills

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical West End Medical, Birmingham, AL, US

Social Services Assistant

Reports to Social Services Coordinator

Background

Cahaba Medical Care Foundation is a community health center providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Alabama. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization. This is an exciting, fast-paced practice with a strong mission and commitment to providing high-quality care.

Purpose

As a social services assistant, you provide vital support to social workers and other mental health professionals in offering services to the community that they desperately need. You may deal with rehabilitation, psychology, and social work needs as you provide support for families and client services to the community. Your goal is to aid social workers in offering the benefits or community services that are most applicable and helpful to them. As a social services assistant, you have the opportunity to change lives by providing aid many don’t even realize is available to them. Your goal is to identify needs and determine the best ways to overcome them with the services available to the citizens of the community.

Key Responsibilities

• Keep accurate, updated, and organized records after every patient visit to ensure that there are no undocumented breaks between treatments or visits
• Answer questions about benefits available to individuals or refer them to the correct organization to get help
• Discuss benefits like child care, food stamps, housekeeping, sanitation, and money management to determine needs versus wants
• Review and submit reports requested by the Social Services Coordinator or Case Managers
• Interview family members or individuals to obtain a complete family history to more closely determine which services are appropriate and needed
• Assist with sliding fee applications
• Assist with patient assistant applications
• Assist with clerical needs, as requested.
• Complete transportation and home visits, as requested
• Regular and punctual attendance in the office during business hours

Requirements

• High school diploma or GED
• Knowledge about any of the following areas of social services: marriage, speech, sociology, personal health, human biology or casework methods
• Excellent organizational, interpersonal, and communication skills
• High level of flexibility and willingness to help with the daily tasks

Preferred

• Experience in some type of customer service role