Bilingual Small Business Coach & Resource Navigator

Clues; Saint Paul (MN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Full benefits package

Paid holidays

Paid time off

Retirement plan

Educational assistance

ID theft protection

Job summary

CLUES is hiring a Small Business Program Navigator in St. Paul, MN. The role supports Latine micro businesses with bilingual coaching, technical assistance, training, and access to capital. You will help clients obtain certifications and insurance, and coordinate courses and workshops across the state.

The position requires 2–4 years in customer service, 1–2 years in retail, and strong English/Spanish communication. Evening/weekend availability and travel may be needed.

Qualifications

• Undergraduate degree or comparable experience in business or related field.
• 2-4 years of customer service experience; 1-2 years in retail.
• Fully bilingual in English and Spanish; strong written and oral skills.

Responsibilities

• Deliver technical assistance and one-on-one coaching to Latine businesses.
• Assist with certifications, insurances, and compliance documents in Minnesota.
• Develop, coordinate, and deliver business courses and workshops.
• Build relationships with community orgs, government agencies, financial institutions, and experts.
• Provide program support, including resource navigation; flexible with schedule.

Skills

Bilingual English/Spanish

Customer service

Project management

Marketing knowledge

Bookkeeping basics

Communication skills

Education

Undergraduate degree or equivalent

Tools

MS Office Suite

MS Teams

SharePoint

Zoom

Facebook for business

Canva

Google Hangouts

Job description

CLUES is hiring a Small Business Program Navigator in St. Paul, MN. The role supports Latine micro businesses with bilingual coaching, technical assistance, training, and access to capital. You will help clients obtain certifications and insurance, and coordinate courses and workshops across the state.

The position requires 2–4 years in customer service, 1–2 years in retail, and strong English/Spanish communication. Evening/weekend availability and travel may be needed.