Bilingual Senior Intake & Case Specialist

Searcy, Denney, Scarola, Barnhart & Shipley, P.A.; West Palm Beach (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

The West Palm Beach office of Searcy, Denney, Scarola, Barnhart & Shipley, P.A. seeks a Sr. Intake Case Specialist who is empathetic, a good listener, and fluent in English and Spanish. The role involves gathering case details, researching potential clients, and coordinating with legal teams to assign new cases.

Qualifications include a high school diploma or GED, 5+ years in legal/medical/insurance claims, and proficiency with Microsoft Office; FileVine experience is preferred.

Qualifications

• High school diploma or GED required.
• Associates degree or higher preferred.
• Five or more years of experience in legal, medical or insurance claims field required.
• Experience using Microsoft Office Suite (Word, Excel, etc.) required.
• Bi-lingual in English and Spanish required.

Responsibilities

• Review intake information and prepare intake paperwork in the case management system.
• Conduct internet/external research as needed.
• Perform internal conflict research on potential new cases.
• Decide to accept or turn down a case.
• Coordinate with legal teams to assign new cases for a smooth process.
• Contact potential clients via website, email, and US mail.

Skills

Bilingual English/Spanish

Listening skills

Attention to detail

Education

Associates degree

Tools

Microsoft Office Suite

FileVine

Job description

The West Palm Beach office of Searcy, Denney, Scarola, Barnhart & Shipley, P.A. seeks a Sr. Intake Case Specialist who is empathetic, a good listener, and fluent in English and Spanish. The role involves gathering case details, researching potential clients, and coordinating with legal teams to assign new cases.

Qualifications include a high school diploma or GED, 5+ years in legal/medical/insurance claims, and proficiency with Microsoft Office; FileVine experience is preferred.