Bilingual Screener

Mielegalaid; North Carolina; Hybrid; USD 45,000 - 66,000; Full time

Job summary

An established industry player in legal aid seeks a dedicated Bilingual Legal Screener to join their team. This role involves screening clients for eligibility, conducting interviews, and ensuring compliance with program policies. The ideal candidate will be passionate about justice and possess strong bilingual communication skills. Join a supportive environment that values teamwork and cultural sensitivity while making a significant impact on low-income communities. This position offers a hybrid work schedule, competitive salary, and comprehensive benefits, making it a rewarding opportunity for those committed to serving others.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k Retirement Plan

Paid Parental Leave

Paid Bereavement Leave

Paid Leave Days

Sabbatical Leave

Employee Assistance Program

Qualifications

• Passion for promoting justice and overcoming barriers for low-income communities.
• Demonstrated ability to work in a fast-paced legal environment.

Responsibilities

• Screen clients for eligibility for legal services and conduct client interviews.
• Adhere to program policies and maintain high professional standards.

Skills

Bilingual Communication (English/Spanish)

Organizational Skills

Interpersonal Skills

Cultural Sensitivity

Client Interviewing

Attention to Detail

Education

Associate’s Degree

Bachelor’s Degree

Tools

Microsoft Word

Microsoft Excel

Database Systems

Job description

Hybrid remote work schedule: 3 days in office and 2 days remote

Position Status: Full-Time

FLSA Status: Non-Exempt

Pisgah Legal Services (PLS) is a community-based non-profit legal aid agency governed by a local Board of Directors. Located in the Blue Ridge Mountains of Western North Carolina (WNC), Pisgah Legal Services provides free civil legal assistance to low-income people in WNC. The organization currently has offices in Asheville, Brevard, Burnsville, Cashiers, Hendersonville, Highlands, Marshall, Morganton, Newland, and Rutherfordton. With over 120 dedicated staff, including over 30 attorneys plus program staff, and an active group of 200 volunteer attorneys, the program provides free services to over 20,000 people per year to meet their basic needs, primarily in the poverty law areas of housing, public benefits, domestic violence prevention, health care, immigration, and consumer law.

PLS seeks a full-time Bilingual Legal Screener for all PLS Programs as needed. Applicants should be passionate about promoting justice and overcoming barriers facing low-income people, be a creative and zealous team-player, and be committed to achieving lasting results for clients and low-income communities.

Responsibilities

• Commitment to PLS’ mission, values, and vision.
• Screen clients for eligibility for services.
• Ability to handle a fast-paced and high demand for legal services, often with deadlines.
• Ability to handle shifting duties and updates to program policies and procedures based on current demand for service.
• Conduct client interviews with a client centered and trauma-informed approach.
• Adhere to program priorities and case handling policies, procedures, and standards of practice, as well as the highest professional and ethical standards.
• English/Spanish communication, including interpreting and translating as needed.
• Work with volunteers and PLS Development Team, as needed.
• Travel within the PLS service area and to meetings or conferences in other parts of NC if needed.

Qualifications

• Passion for and commitment to PLS’ mission, values, and vision.
• Associate’s degree/ Bachelor’s degree preferred or equivalent experience.
• Demonstrated skills at socio-economic and cultural sensitivity and the ability to work with people.
• Strong organizational skills with the ability to juggle multiple deadlines and to identify priorities among a variety of tasks.
• Excellent written and verbal communication skills, with attention to detail.
• Strong interpersonal skills and the ability to work well with teams and independently.
• Basic computer skills with proficiency in Microsoft Word and Excel and ability to enter information into a database system.
• Fluency in English and Spanish (verbal & written) required, with ability to interpret and translate from English to Spanish and from Spanish to English.
• Possess a valid driver’s license.

Salary/ Benefits

Salary ranges from $45,143 - $65,338 depending on experience. Additional bilingual language skills that are applicable to this role may qualify for up to an additional $3k upon completing a language assessment test.

Our salary scale is predetermined based on the years of relative professional work experience that qualify for this position to ensure equity in pay. Pisgah Legal Services is a Living Wage Certified Employer.

Employees are eligible for medical, dental, vision and life insurance coverage the 1st of the month following the start date. Pisgah Legal Services (PLS) pays 100% of the Employee and 50% of the Dependent Cost for BCBS Medical and Dental coverage. PLS pays 50% of the Employee Coverage Cost for BCBS Vision coverage. PLS pays 100% of Long-Term & Short-Term Disability Coverage, Life Insurance Coverage of 5x base salary + an additional $15,000 Life & AD&D Coverage. 401k Retirement Plan after 6 months of employment. Additional Fringe Benefits includes Pet Insurance, Paid Parental Leave, Paid Bereavement Leave, 13.5 Company Holidays, 22 Paid Leave Days, Paid Sabbatical Leave for eligible staff, Employee Assistance Program for entire household and a great working environment with work life balance!

To Apply

Submit your online application with resume and cover letter through our Career Center located at https://www.pisgahlegal.org/jobs

PLS invites all applicants to include in their cover letter a statement about how your unique background and/or experiences might contribute to the diversity, cultural vitality, and perspective of our staff and legal services practice.

Pisgah Legal Services is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

As an Equal Opportunity Employer, we will provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with our Human Resources department.