Bilingual School Operations & Family Engagement Coordinator

Children's Health Council; Palo Alto (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

Children's Health Council seeks an organized Administrative/Family Engagement Coordinator to support school office operations and strengthen communication with families. You will collaborate with administrators, classroom staff, and the clinical team to promote family engagement and connect families with resources.

Responsibilities include intake and enrollment support, bilingual communication, and event coordination while upholding confidentiality and school policies.

Qualifications

• Possession of an associate or bachelor’s degree preferred.
• Experience in school systems preferred.
• Empathetic and cooperative communication with lay people and professionals.
• Proficient in MS Outlook, Word, Excel; comfortable learning new software.

Responsibilities

• Serve as welcoming point of contact for families, visitors, and staff; respond to calls and emails, coordinate visits, and direct inquiries.
• Support school administrators by maintaining calendars, scheduling appointments, and assisting with special projects.
• Coordinate daily school communications, including mail, classroom announcements, enrollment notifications, absences, events, visitors, and meetings.
• Coordinate intake and referral process, prepare materials, schedule interviews, and follow up with administrators.
• Organize parent tours, prepare informational materials, and post tour schedules on CHC website.
• Distribute enrollment packets and family handbooks, assist with forms, forward documentation.
• Create and maintain confidential student files (IEPs, enrollment, immunization) and coordinate records requests.

Skills

Empathetic communication

Time management

Customer service

Independent work

Education

Associate or Bachelor's degree in education/mental health

Experience in school systems

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Children's Health Council seeks an organized Administrative/Family Engagement Coordinator to support school office operations and strengthen communication with families. You will collaborate with administrators, classroom staff, and the clinical team to promote family engagement and connect families with resources.

Responsibilities include intake and enrollment support, bilingual communication, and event coordination while upholding confidentiality and school policies.