Bilingual Scheduling Coordinator

KidsCare Home Health; Dallas (TX); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401K

Tuition reimbursement

Hybrid work arrangement

Job summary

KidsCare Home Health, a multi-award-winning pediatric home health agency, is seeking a Bilingual Staffing Coordinator to staff patients and reassign therapists by geography and availability. The role collaborates with Clinical Manager to create and restaff caseloads, uses Microsoft Office and database tools, communicates staffing updates to caregivers, and maintains accurate staffing lists.

The position emphasizes teamwork, accuracy, and timely communication, with a hybrid schedule offering

Qualifications

• High School diploma or GED.
• 1–2 years administrative experience.
• Bilingual English/Spanish with fluent reading, writing and speaking.

Responsibilities

• Staff patients with appropriate discipline and match therapists to location.
• Restaff patients and manage staff caseloads.
• Communicate staffing updates to Caregivers via text or phone.
• Run staffing reports weekly and ensure safety policies.

Skills

Bilingual English/Spanish

Microsoft Office Suite

Verbal and written communication

Detail oriented

Problem solving

Multi-tasking

Basic math

Education

High School diploma or GED

Tools

Database software

CRM systems

Job description

Overview

Pursue your passion and fulfill your purpose at KidsCare! KidsCare Home Health is a multi-award-winning organization who was most recently recognized as a 2021 U.S. Top Workplace . As an award-winning organization, we are looking for dedicated professionals who will embrace the KidsCare core values. At KidsCare we desire to work with individuals who embody the values of the organization which together create our C.A.R.E. culture . In return we offer a full benefits package to include health, dental, and vision insurance, paid time off, 401K, tuition reimbursement, and a hybrid or blended work arrangement (providing balance between in office and work from home).

Responsibilities

We are currently adding a Bilingual Staffing Coordinator to our team! The successful candidates will work towards staffing patients from the staffing list and reassign patients' therapists based on their geographic area and other availability needs for continuity of care.

Essential Duties and Responsibilities

• Staff patients with appropriate discipline and match therapists to geographic location and experience.
• Collaborate with Clinical Manger to create new hire caseloads for therapists.
• Collaborate with Clinical Manger to restaff patients for all leave caseloads.
• Communicate with the Caregiver to provide staffing list updates via text or by phone.
• Restaff active/hold/discharge/non-admitted patients as needed.
• Maintain staffing list by removing patients as needed.
• Discharge or non-admit clients as needed if unable to staff.
• Run staffing reports on a weekly basis.
• Comply with all safety policies, practices, and procedures. Report unsafe activity to your supervisor.
• Participate in proactive team efforts to achieve departmental and company goals.
• Perform other duties as assigned.

Qualifications

Education and Work Experience Requirements

• High School diploma or General Education Degree (GED).
• Minimum of one (1) to two (2) years of administrative experience.

Other Qualifications and Skills

• Bilingual English/Spanish with an ability to read, write and speak both languages fluently.
• Computer skills to include the Microsoft Office Suite and database activity.
• Strong verbal and written communication skills.
• Ability to carry out detailed but involved written instructions.
• Excellent problem solving skills.
• Excellent computer skills to include Microsoft Office Suite and database activity.
• Ability to multi-task.
• Ability to add, subtract, multiply, and divide with simple two-digit numbers.

Physical Demands/Working Environment

While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard.

Ability to sit at a computer for an extended period.

Light physical activity performing non-strenuous activities of an Administrative nature.

Specific vision abilities required by this job include close vision requirements (clear vision at 20 inches or less).

Moderate noise (i.e., business office with computers, phone, and printers, light traffic).

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

About KidsCare

Established in 2003, we are a pediatric home health agency serving children with special needs across the country. Our focus is on nursing, speech, physical, and occupational therapy as well as providing case management for children up to 18 years of age. Founded upon the principle that patient care/therapy is most effective when it is one-on-one, set in a familiar environment and includes family member and caregiver involvement, the organization has grown from its original roots in Dallas Texas to a multi-state operation. Regardless of this growth, however, our original commitment of providing quality health care to every child and family serviced as never changed. If you are looking to be a part of a company whose culture is rooted in the C.A.R.E of others, please review the opportunity below and be sure to visit our website at https://kidscarehomehealth.com/careers-overview/ for a full listing of our open positions.