Bilingual Sales Support Specialist (English/Mandarin) – Flexible Hours

JD.COM; Fontana (CA); On-site; USD 60,000 - 120,000; Full time

Job summary

A leading logistics company is seeking a proactive Sales Support Representative in Fontana, CA. Ideal candidates should be bilingual in English and Mandarin, highly organized, and possess strong communication skills. The role involves supporting e-commerce sales activities, managing customer relationships, and collaborating across departments for operational excellence. This position offers full-time employment with a competitive pay range from $60,000 to $120,000 annually.

Qualifications

• Bilingual in English and Mandarin Chinese (verbal and written).
• Strong interpersonal and communication skills.
• Highly organized with attention to detail.
• Effective time management skills.

Responsibilities

• Serve as the primary point of contact for the global Sales team.
• Support the onboarding process for new customers.
• Conduct audits of billing records and resolve discrepancies.
• Assist in preparing sales contracts and generating reports.
• Identify and research potential sales leads.
• Maintain customer pricing structures accurately.
• Collaborate with cross-functional teams.

Skills

Bilingual in English and Mandarin Chinese

Strong interpersonal communication skills

Highly organized

Effective time management

Proficient in Microsoft Office Suite

Understanding of supply chain operations

Job description

A leading logistics company is seeking a proactive Sales Support Representative in Fontana, CA. Ideal candidates should be bilingual in English and Mandarin, highly organized, and possess strong communication skills. The role involves supporting e-commerce sales activities, managing customer relationships, and collaborating across departments for operational excellence. This position offers full-time employment with a competitive pay range from $60,000 to $120,000 annually.