Bilingual Sales Representative/Customer Service( SPANISH*)

Agm Tools; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Base salary + commission

Training

Vacation days

Sick days

Job summary

Agm tools is seeking a Bilingual Sales Representative/Customer Service with Spanish proficiency to join our team. You will assist customers by providing product and service information and resolving technical issues, while visiting customers on a daily route.

We offer base salary plus commission, along with training, vacation and sick days. Join a growing company with multiple USA locations and opportunities to advance.

Qualifications

• Experience in sales and customer service or related fields.
• Ability to build rapport with clients.
• Ability to prioritize and multitask.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.

Responsibilities

• Handle customer inquiries and complaints.
• Learn the system and products, and pricing.
• Make a route daily visiting customers.
• Provide information about products and services.
• Troubleshoot and resolve product issues and concerns.
• Document and update customer records based on interactions.
• Collect customer payments and credits as applicable.
• Develop and maintain knowledge base of products and services for training.
• Reach monthly goals to receive commission.

Skills

Bilingual Spanish

Sales experience

Customer service

Communication skills

Job description

We are seeking a Bilingual Sales Representative/Customer Service( SPANISH*) to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Agm tools is an expanding and ambitious company with 12 locations in USA (Texas has 6 locations: Houston 2 locations , Austin and San Antonio, McAllen and Dallas. Other states we cover , Oklahoma, Arkansas, South Florida (Pompano Beach and Orlandos), North Caroline (Raleigh and Charlotte))

Responsibilities

• Handle customer inquiries and complaints
• Learning the system and the products, the way to use them and prices
• Make a route daily visiting customers
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Collect customers have been giving credit
• Develop and maintain a knowledge base of the evolving products and services pass for a training
• Reach Monthly goals to receive the commision

Qualifications

• Previous experience in sales, and customer service or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skill

Company offers Base Salary + Commission, Training, Vacation and Sick days.