Bilingual Sales Associate (English/Spanish)

Braswell & Son Pawnbrokers; Little Rock (AR); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Training & development

Competitive salary

Job summary

Braswell & Son Pawnbrokers in Little Rock, AR, is seeking a bilingual Sales Associate to deliver personalized service in a luxury retail environment. The ideal candidate will have a passion for customer service and at least 2 years of sales or retail experience. Responsibilities include guiding customers through transactions and building lasting relationships. The role offers competitive pay plus commission, as well as benefits such as health insurance and paid time off. Join a family-owned company that values diversity and community.

Qualifications

• Minimum 2 years of continuous sales, retail, or customer service experience.
• Ability to explain contracts and financing terms clearly in both languages.
• Natural connector making customers feel genuinely welcome.

Responsibilities

• Deliver personalized service to English and Spanish-speaking customers.
• Guide customers through purchases, trades, and pawn transactions.
• Build lasting customer relationships that drive repeat business.

Skills

Bilingual fluency in English and Spanish

Sales experience

Customer service

Attention to detail

Professional presentation

Job description

Benefits

• Gym Membership
• 401(k) matching
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

Braswell & Son — Little Rock, AR · Full-Time · In Person

Pay: $15–$18/hr base + commission. Top earners add $4–$6+/hr weekly in commission.

¿Hablas español y tienes pasión por el servicio al cliente? Do you speak Spanish and have a passion for customer service? We want to hear from you. / Queremos conocerte.

About Us

Since 1979, Braswell & Son has been Arkansas’ premier destination for luxury handbags, estate jewelry, fine watches, and authenticated designer goods. We are a family-owned company with deep roots in the Little Rock community — and we’re growing. We recently expanded into the Nashville, Tennessee area. As our Spanish-speaking customer base continues to grow, we are looking for a bilingual Sales Associate who can deliver our signature luxury experience fluently and authentically in both English and Spanish.

The Role

You will be the bridge between our brand and our Spanish-speaking customers — building trust, guiding purchases, and creating the kind of experience that brings people back. This is a relationship-driven sales role in a luxury retail environment unlike anything else in the market.

What You’ll Do

• Deliver personalized service to English and Spanish-speaking customers / Brindar servicio personalizado a clientes en inglés y español
• Explain contracts, financing terms, and transaction details clearly in both languages / Explicar contratos, términos de financiamiento y detalles de transacciones en ambos idiomas
• Guide customers through purchases, trades, and pawn transactions / Guiar a los clientes en compras, intercambios y transacciones de empeño
• Build lasting customer relationships that drive repeat business / Construir relaciones duraderas con los clientes
• Consistently meet individual and store sales goals / Alcanzar consistentemente las metas de ventas individuales y de la tienda
• Represent the Braswell & Son brand with warmth, professionalism, and care / Representar la marca Braswell & Son con calidez y profesionalismo

What We’re Looking For

Bilingual fluency in English and Spanish is required — candidates must be able to speak, read, and write proficiently in both languages. This role requires the ability to explain contracts, financing terms, and transaction details clearly and accurately in English.

• Minimum 2 years of continuous sales, retail, or customer service experience with a single employer
• A natural connector — someone who makes every customer feel genuinely welcome
• Comfortable working with luxury goods, jewelry, handbags, or high-value items
• Strong attention to detail and professional presentation
• Reliable, team-oriented, and consistent in your work history

What We Offer

• Competitive base pay + commission — top performers earn $4–$6+/hr weekly in commission
• Medical, dental & vision benefits after 60 days
• Paid time off + paid volunteer time offClosed every Sunday and most major holidays
• Off by 6:30 PM daily — no late nights unless we are having a special event
• Structured training program and real room for advancement
• A family-owned culture where you are known, valued, and supported
• Ten-time winner: Arkansas’s Best Places to Work

Por qué este trabajo es diferente / Why This Role Is Different

Your bilingual ability isn’t just a checkbox here — it’s a valued skill that directly serves our community and our customers. We recognize that and we compensate for it. You will work in a supportive, team-first environment where your voice, your relationships, and your culture are assets.

How to Apply / Cómo Aplicar

Visit shopbraswell.com or apply directly through Indeed. Por favor visita shopbraswell.com o aplica directamente en Indeed.

Braswell & Son is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.