Bilingual Sales Associate (English/Spanish)

Braswell & Son Pawnbrokers; Franklin (TN); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Flexible schedule

Opportunity for advancement

Corporate Chaplain

Gym Membership

Employee discounts

Training & development

Wellness resources

Job summary

Braswell & Son Pawnbrokers in Franklin, Tennessee is seeking a Bilingual Sales Associate to provide personalized service to both English and Spanish-speaking customers. This role involves guiding customers through transactions and building lasting relationships in an upscale retail environment. Qualified candidates will have at least 2 years of sales or customer service experience and a passion for luxury retail. The position offers competitive pay ranging from $15 to $18 per hour plus commissions, and comprehensive benefits including health insurance.

Qualifications

• Minimum 2 years of continuous sales, retail, or customer service experience with a single employer.
• Comfortable working with luxury goods, jewelry, handbags, or high-value items.
• Reliable, team-oriented, and consistent in your work history.

Responsibilities

• Deliver personalized service to English and Spanish-speaking customers.
• Explain contracts, financing terms, and transaction details clearly in both languages.
• Guide customers through purchases, trades, and pawn transactions.
• Build lasting customer relationships that drive repeat business.
• Consistently meet individual and store sales goals.
• Represent the Braswell & Son brand with warmth, professionalism, and care.

Skills

Bilingual fluency in English and Spanish

Sales experience

Customer service experience

Attention to detail

Job description

Benefits

• Corporate Chaplain
• Gym Membership
• 401(k) matching
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

Braswell & Son — Little Rock, AR · Full-Time · In Person

Pay: $15–$18/hr base + commission · Top earners add $4–$6+/hr weekly

¿Hablas español y tienes pasión por el servicio al cliente? Do you speak Spanish and have a passion for customer service?
We want to hear from you. / Queremos conocerte.

About Us

Since 1979, Braswell & Son has been Arkansas’ premier destination for luxury handbags, estate jewelry, fine watches, and authenticated designer goods. We are a family-owned company with deep roots in the Little Rock community — and we’re growing. We recently expanded into the Nashville, Tennessee area. As our Spanish-speaking customer base continues to grow, we are looking for a bilingual Sales Associate who can deliver our signature luxury experience fluently and authentically in both English and Spanish.

The Role

You will be the bridge between our brand and our Spanish-speaking customers — building trust, guiding purchases, and creating the kind of experience that brings people back. This is a relationship-driven sales role in a luxury retail environment unlike anything else in the market.

What You’ll Do

• Deliver personalized service to English and Spanish-speaking customers
  Brindar servicio personalizado a clientes en inglés y español
• Explain contracts, financing terms, and transaction details clearly in both languages
  Explicar contratos, términos de financiamiento y detalles de transacciones en ambos idiomas
• Guide customers through purchases, trades, and pawn transactions
  Guiar a los clientes en compras, intercambios y transacciones de empeño
• Build lasting customer relationships that drive repeat business
  Construir relaciones duraderas con los clientes
• Consistently meet individual and store sales goals
  Alcanzar consistentemente las metas de ventas individuales y de la tienda
• Represent the Braswell & Son brand with warmth, professionalism, and care
  Representar la marca Braswell & Son con calidez y profesionalismo

What We’re Looking For

Bilingual fluency in English and Spanish is required — candidates must be able to speak, read, and write proficiently in both languages. This role requires the ability to explain contracts, financing terms, and transaction details clearly and accurately in English.

• Minimum 2 years of continuous sales, retail, or customer service experience with a single employer
• A natural connector — someone who makes every customer feel genuinely welcome
• Comfortable working with luxury goods, jewelry, handbags, or high-value items
• Strong attention to detail and professional presentation
• Reliable, team-oriented, and consistent in your work history

What We Offer

• Competitive base pay + commission – top performers earn $4–$6+/hr weekly in commission
• Medical, dental & vision benefits after 60 days
• Paid time off + paid volunteer time off
• Closed every Sunday and most major holidays
• Off by 6:30 PM daily – no late nights unless we are having a special event
• Structured training program and real room for advancement
• A family-owned culture where you are known, valued, and supported
• Ten-time winner: Arkansas’s Best Places to Work

Por qué este trabajo es diferente / Why This Role Is Different

Your bilingual ability isn’t just a checkbox here — it’s a valued skill that directly serves our community and our customers. We recognize that and we compensate for it. You will work in a supportive, team-first environment where your voice, your relationships, and your culture are assets.

How to Apply / Cómo Aplicar

Visit shopbraswell.com or apply directly through Indeed.

Braswell & Son is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees