Bilingual Luxury Sales and Pawn Specialist

Braswell & Son Pawnbrokers; Franklin (TN); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Corporate chaplains

Gym membership

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

Braswell & Son Pawn Brokers is seeking a bilingual Pawnbroker & Sales Associate who enjoys connecting with people, building relationships, and creating a welcoming experience for every customer who walks through our doors.

Spanish-speaking candidates are strongly encouraged to apply. This is not a typical retail job; it’s a role where communication, empathy, and strong people skills make all the difference in helping customers with short-term financial solutions and retail sales.

Qualifications

• Strong bilingual communication in Spanish and English.
• Experience in sales or customer service is preferred.
• Friendly, confident personality with team spirit.

Responsibilities

• Build positive relationships with customers from diverse backgrounds.
• Assist with pawnbroking, jewelry, luxury items, and retail sales.
• Create a welcoming environment and answer questions.
• Promote the store through social media and community engagement.
• Support teammates and contribute to a respectful team culture.

Skills

Spanish and English communication

Sales or customer service experience

People-focused

Social media promotion

Job description

Benefits:

• Corporate Chaplains
• Gym Membership
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Braswell & Son Pawn Brokers

At Braswell & Son, our business is built on relationships, trust, and helping people when they need it most.

We are looking for a bilingual Pawnbroker & Sales Associate who enjoys connecting with people, building relationships, and creating a welcoming experience for every customer who walks through our doors.

Spanish-speaking candidates are strongly encouraged to apply. We also welcome applicants who enjoy working with diverse communities and helping customers feel comfortable and understood.

This is not a typical retail job. It’s a role where communication, empathy, and strong people skills make all the difference.

What You’ll Do

As a Pawnbroker & Sales Associate, you will help customers with short-term financial solutions while also assisting with retail sales.

Daily responsibilities include:

• Building positive relationships with customers from all walks of life
• Buying, selling, and loaning on items such as jewelry, gold, luxury goods, electronics, and collectibles
• Creating a welcoming environment where customers feel comfortable asking questions
• Helping promote the store through social media and community engagement
• Supporting teammates and contributing to a strong, respectful team culture
• Learning how to evaluate items and negotiate fairly with customers

Who We're Looking For

We are searching for someone who is people-focused, reliable, and enjoys helping others.

Ideal candidates will have:

• Strong Spanish and English communication skills
• A friendly and confident personality
• Sales or customer service experience
• The ability to build trust quickly with customers
• Comfort using social media to connect with customers and promote products
• A team-first attitude and willingness to learn

Experience with jewelry, luxury items, pawnbroking, or retail sales is a plus, but we are happy to train the right person.

If you enjoy jewelry, handbags, and unique luxury items, this is a place where your eye for style and value can really shine.

What Makes Braswell Different

Braswell & Son is a family-owned business known for integrity, community relationships, and long-term careers.

Our team members are trusted to:

• Treat customers with respect and fairness
• Build strong relationships in the community
• Support each other and grow together

Many of our team members have built successful careers with us over many years.

What We Offer

• Competitive hourly pay + opportunities to earn more through sales commissions and productivity
• Hands-on training and development
• A supportive team culture
• Opportunities to grow within the company

The Kind of Person Who Thrives Here

• Enjoys meeting new people every day
• Takes pride in helping customers solve problems
• Shows up consistently and works well with a team
• Is comfortable engaging with customers in both English and Spanish

If you enjoy helping people, building relationships, and being part of a team that values integrity, we would love to meet you.