Bilingual RN Health Information Specialist (CDC-INFO)

Maximus; Denver (CO); Remote; USD 48,000 - 94,000; Full time

Job summary

Maximus seeks a Health Specialist (RN) to support the CDC INFO program in a fast-paced call center environment. You will handle health inquiries, provide clinical guidance, and reference approved resources while adhering to scripts and compliance standards.

Requirements include a BSN and active RN license, strong internet search skills, and proficiency with Microsoft Office. Ability to speak English and Spanish is required; training occurs 8:00 AM–4:30 PM ET, with multiple shifts available.

Qualifications

• Experience in medical, scientific or public health discipline.
• Clinical knowledge of and experience with CDC related topics.
• Bachelor’s degree in nursing and current, active RN license are required.
• Proficient internet search skills.

Responsibilities

• Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
• Provides medical subject matter expertise.
• Performs advanced database searches.
• Composes documents, reports, and correspondence.
• Documents all incoming inquiries.
• Participates in special projects as required.

Skills

Active listening

Communication

Research skills

Bilingual English/Spanish

Problem solving

Education

Bachelor’s degree in Nursing

Tools

Microsoft Office

Job description

Maximus seeks a Health Specialist (RN) to support the CDC INFO program in a fast-paced call center environment. You will handle health inquiries, provide clinical guidance, and reference approved resources while adhering to scripts and compliance standards.

Requirements include a BSN and active RN license, strong internet search skills, and proficiency with Microsoft Office. Ability to speak English and Spanish is required; training occurs 8:00 AM–4:30 PM ET, with multiple shifts available.