Bilingual Health RN, CDC Info Specialist

Maximus; Cheyenne (WY); Remote; USD 48,000 - 94,000; Full time

Job summary

Maximus is seeking a Health Specialist (RN) to support the CDC INFO program. The role focuses on handling health-related inquiries with clinical accuracy, following scripts and using approved resources to provide reliable information to the public and professionals.

The candidate will work in a fast-paced contact center environment, requiring strong listening, communication, and research skills, with training Monday–Friday, 8:00 AM–4:30 PM ET, and flexibility for shifts.

Qualifications

• Bachelor’s degree in nursing and current, active RN license.
• Experience in medical, scientific or public health discipline.
• Proficient internet search skills.
• Working knowledge of Microsoft Office and ability to learn and utilize software.

Responsibilities

• Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
• Provides medical subject matter expertise.
• Performs advanced database searches.
• Composes documents, reports, and correspondence.
• Documents all incoming inquiries.
• Participates in special projects as required.

Skills

Clinical inquiry

Medical subject matter

Communication skills

Internet search

Microsoft Office

Education

Bachelor of Science in Nursing

RN licensure

Tools

Microsoft Office

Job description

Maximus is seeking a Health Specialist (RN) to support the CDC INFO program. The role focuses on handling health-related inquiries with clinical accuracy, following scripts and using approved resources to provide reliable information to the public and professionals.

The candidate will work in a fast-paced contact center environment, requiring strong listening, communication, and research skills, with training Monday–Friday, 8:00 AM–4:30 PM ET, and flexibility for shifts.