Bilingual RN Health Coordinator — CDC INFO Specialist

Maximus; Hagåtña (GU); Remote; USD 48,000 - 94,000; Full time

Job summary

Maximus is seeking a Health Specialist (RN) to support CDC INFO, the CDC’s national contact center providing information to the public, healthcare providers, and public health professionals. The ideal candidate will handle health-related inquiries with strong listening, communication, and research skills while following scripts and protocols.

Training runs Monday to Friday 8:00 AM to 4:30 PM ET; after training, shifts include 8:00 AM–4:30 PM or 11:30 AM–8:00 PM, with 100% attendance required

Qualifications

• Experience in medical, scientific or public health discipline.
• Clinical knowledge of CDC-related topics.
• Proficient internet search skills.
• Working knowledge of Microsoft Office and ability to learn and utilize software.

Responsibilities

• Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
• Provides medical subject matter expertise.
• Performs advanced database searches.
• Composes documents, reports, and correspondence.
• Documents all incoming inquiries.
• Participates in special projects as required.

Skills

Medical knowledge

Public health

RN license

Education

Bachelor’s degree in nursing

Active RN license

Tools

Microsoft Office

Job description

Maximus is seeking a Health Specialist (RN) to support CDC INFO, the CDC’s national contact center providing information to the public, healthcare providers, and public health professionals. The ideal candidate will handle health-related inquiries with strong listening, communication, and research skills while following scripts and protocols.

Training runs Monday to Friday 8:00 AM to 4:30 PM ET; after training, shifts include 8:00 AM–4:30 PM or 11:30 AM–8:00 PM, with 100% attendance required