Bilingual Retail Store Manager — Lead, Sell & Elevate Teams

Mobilelink USA; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

PTO after 90 days

Dental Insurance

Health Insurance

Vision Insurance

Company-paid Life Insurance

Unlimited earning potential

Unlimited growth potential

Job summary

Mobilelink is seeking a Store Manager for the Forrest City, AR area to lead daily operations, sales, and customer experience at our Cricket Wireless store.

The role requires bilingual English/Spanish communication, proven retail sales management experience, and the ability to coach a team to meet or exceed performance targets. Competitive base salary with commission, comprehensive benefits, and growth opportunities are offered.

Qualifications

• Must be able to speak fluent English and Spanish.
• Two years proven retail sales management experience (interactive sales process, commissioned sales).
• Two years of recruiting, hiring, and developing successful store sales teams.
• Excellent sales skills and demonstrated ability to meet or exceed performance standards.
• Ability to motivate, lead, and develop others.
• Ability to work flexible hours, including evenings, weekends, and holidays per business needs.
• Ability to operate a personal computer, wireless equipment, copier, and fax.
• Effective communication, presentation, and interpersonal skills.
• Strong organisational skills with attention to detail.
• Ability to have reliable transportation to assist at other locations within 30 minutes’ radius from the home store when needed.
• Must have a valid driver’s license and auto insurance.

Responsibilities

• Fully accountable for the execution of sales, service, and customer experience initiatives in-store.
• Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.
• Create a work environment where all employees can excel.
• Always deliver exceptional customer experience.
• Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximise sales.
• Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.
• Ensure that employees are properly trained on new products and promotions to sell with confidence.
• Assist departments such as Human Resources and Loss Prevention in internal investigations.
• Assist on the sales floor in order to be available for coaching and developing store personnel.
• Schedule and staff to budgeted hours as assigned.
• Ensure the team is providing a clean and inviting atmosphere for customers.
• Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.
• Respond in a timely manner to all communications.
• Ensure timely completion of required training within the store.
• Always ensure the protection of assets.

Skills

Bilingual English/Spanish

Retail sales management

Team leadership

Recruiting & hiring

Job description

Mobilelink is seeking a Store Manager for the Forrest City, AR area to lead daily operations, sales, and customer experience at our Cricket Wireless store.

The role requires bilingual English/Spanish communication, proven retail sales management experience, and the ability to coach a team to meet or exceed performance targets. Competitive base salary with commission, comprehensive benefits, and growth opportunities are offered.